Extremely clean, modern, convenient hotel in an amazing central location, next to metro station & close to a famous mall. Highly recommended!
Wonderful leisure facilities, including rooftop pool, jacuzzi, sauna, steam, gym etc.
Very kind, friendly & helpful reception staff.
PS. I initially had a problem with my room being far too cold, with no warm sunshine coming in, but they kindly moved me to a different room & fixed this for me.
Unsere Zimmer wurden nie richtig geputzt. Zudem deaktivierte sich unsere Zimmerkarte fast jeden Tag und wir mussten diese in der Lobby wieder aktivieren. Wir mussten unser Zimmer sogar einmal wechseln weil wir ein falsches bekommen hatten und sie überbucht waren. Der Pool war sehr klein.
Hotel bom, confortavel, quartos grandes e bem.limpos, atenfimento muito educado e gentil, minha unica reckanação foi a demora no chech-in sendo liberado o quarto as 16:30, perdemos a primeira tarde da viagem, tambem hotem bem.localizado, facil acesso ao metro, taxis.
Det var bra med shuttle bus till JBR och nära till Mall of Emirates de säger det går att gå dit men jag åkte taxi. Bra pris. Det finns swimmingpool och rooftop var där 1 gång.
lo que no me gusto es el poco Ingles justamente de la señora blanca ella que sirve los huevos en el buffet, la verdad que no hicimos química con ella, pensé que era rusa la verdad no se de donde es
this is a great reasonable hotel in a safe area, minutes to the metro
10 minutes to mall of emirates
great restaurants and stores around
heated roof top pool
As a wheelchair user, even though the ramp was steep - the staff went above and beyond to assist me in and out of the hotel needed everyday. Staff also assisted my belongings dropping it off in my room. On the first day waiting for my friend to meet, they offered me free apple juice in the morning. They were super polite and even with a smile everyday.
Everything was good except I had to wait too long for checked in.
Purna
เข้าพัก 4 คืน, สิงหาคม 2023
4/10 แย่
Senay
เดินทางกับคู่รัก
22 มี.ค. 2023
Die Zimmer ohne Balkone sind nicht bewohnbar. Es ist dunkel und kalt in den Zimmern, auch wenn die Klimaanlage ausgeschaltet ist.
Frische Luft kommt durch den Fensterschlitz nicht, weil das Fenster zum Innenhof zeigt.
Der Teppichboden ist schmutzig, die Türen und Inneneinrichtung im Hotel veraltet.
Das Badezimmer ist auch veraltet. In die Badewanne konnte man sich nicht hineinlegen.
Sehr freundlich war nur das Reinigungspersonal und der Concierge.
The price is ok for the condition
It’s old building smells bad
Was really cold inside and (outside temperature too )on turn off ac they have only cold
If u r cold they can’t do anything 21•c
Otherwise the staff was really helpful and friendly great staff
It’s right next to metrostation
For the money is ok
A decent stay for an affordable price. Good connectivity with shuttle services to Mall of Emirates, The Outlet Mall & Blue Beach. Metro Station / Bus stop is a 5 minute walk from the Hotel. There are many food options available near by as well.
Staff were very courteous and answered all queries instantly. Travel Desk was also available for tourism options.
We selected executive suites with kitchenettes. One would assume that if there was a kitchenette, there would be stuff in that kitchenette to prepare something, but, to our surprise and contrary to their website’s info, the kitchenette was empty and they refused to provide us with kitchenware, plates and cutlery.
They charged us 2,5x more for the extra bed that I had asked for my son.
The room wasn’t clean when we arrived and it was never properly cleaned while we were there.
There were no towels in the swimming pool area and they didn’t bring towels even after repeated requests.
Many more things were wrong in there.