Everything was very good from reception to room service. The staff is very polite and friendly, responsive within minutes. I really liked the breakfast buffet.
The only thing is that there's a problem with the shower drain..and I hope they fix it.
Again, staff is very well trained and helped me at checking out. Checking in/out were very good.
My issue was with my booking. I booked a hotel apartment with Expedia but when arriving it was a hotel suite in another building of the same hotel. I had to go around 3 locations of the hotel to find my booking.
It was the worse experience sow far in the life Bad service. Iron was burnt. Cooking pans were burnt I had to buy my own Fridge wasn’t cooling properly Cook top was no good Living room sofa fabric was ripped and patched I looked at the other room which local Arab customer had was much better I was counting days when I would leave
Parempiakin varmasti löytyy noin 50€/yö budjettiin. Hyvät parkkitilat, mutta maksulliset
เข้าพัก 1 คืน, มกราคม 2018
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Bilal
16 ธ.ค. 2017
ชื่นชอบ: ความสะอาด
الاقامة جيدة
الاقامة كانت جيدة حيث اخذت غرفة مع صالون وكانت عائلتي معي رفض منذ البداية عامل الاستقبال من ادخال اولادي لاني حاجز غرفة مع صالون بدون اولاد قلت له دائما احجز نفس الحجز ولا احد يعترض بالنهاية وافق فقلت له اريد فقد بطانيتان قال لي اذا موجود بعطيك فأحضر لي واحدة فقط ملاحظة اخري صنبور الماء كان بالحمام طول الوقت يسرب الماء والدش ايضا
الفندق سيء وإجراءات دخوله طويلة جدا جلسنا ساعة كام
الفندق تعبان جدا من عدة نواحي، فقد كان معي ولدان أقل من 12 سنة وبينت صغيرة جدا.
والغرفة أصغر منا بكثر وضيقة جدا، وأخذنا أكسترا بد ودفعنا رسوما إضاقية ومع ذلك لم يأتو مع السرير الكبير بمستلزماته، كما أنه لا يوجد عندهم مسبح ، وقالوا : إن مواقف الفندق ممتلئة، فاضطررت لترك سيارتي في مواقف الشارع الخاضعة للرسوم ثم اتصلت بالموقع اكسبيديا وطلبت تدخلهم في الموضوع .
وفعلا عندهم مساحة صغيرة خلف الفندق وتحيط بها مواقف مجانية عامة لكنها هي الأخرى ممتلئة على الأخر.
المهم الفندق سيء وإجراءات دخوله طويلة جدا جلسنا ساعة كاملة ننتظر تنظيف الغرفة.
I stayed in Al Hayat Hotel Apartments with my boyfriend for 21 days. We enjoyed our stay a lot. The room was big,always clean and cosy. Many thanks to Yaser who was taking care of us all times.
Everything was great except the staff of the reciption , the treatment was not good , they don't smile at all !
รีวิวที่ตรวจสอบแล้ว
4/10 แย่
Melody
5 ม.ค. 2015
ชื่นชอบ: ความสะดวกสบายของห้องพัก
ไม่ชื่นชอบ: พนักงานและบริการ
New Years holiday
The receptionist at this hotel was rude unhelpful unprofessional and spoiled out stay. Phone in our room didn't work and she refused to let us call the airport to change our flights in the reception. She refused to give us change to pay out taxi driver who didn't have any. She refused to call us a taxi and instead just pointed to where we could stand and get one on the street. There is a mosque close by with mega phone they wake u up when praying from 5am
Never ever go to this hotel. We had worst days of our tourism life in this hotel. No iron, no pool, no microwave, fake promise of pool, no washing machine and laundry at the cost of whole day expense. Misbehaved staff. No phones in the room. Beds are dirty and makes sound which gives sleepless night. Washroom tap leaks an water may come to your bed middle of the night. No towels provided, worst service ever!!!! Beware of fake reviews and promises made by agents/websites.
This is a very bad, cheap looking hotel. It is not a 4 star. It could be a 2.5 star. Only looks nice in pictures. The bathrooms are really bad. The beds r super uncomfortable and u can hear ppl in the next door rooms and overall a very bad experience. Rooms r very small. Oh and u won't be able to find this place if you are a tourist, has no address, just a street name on which it is on. And no one has heard about it on that street. And it's 30 mind away from the airport and even further away from downtown.