โรงแรมและที่พักตัวเมืองโลเวลล์

"Great"

"The staff is super accommodating. The rooms are great and very central to everything."

"I was planning to do a surprise for my girlfriend’s anniversary, therefore I would like to decorate the room. I spoke to a staff member over the phone 2 days before checking in, letting him know that my sister will be there to decorate the room on the same day I supposed to check in, but she will be there before I checked in, to decorate the room and to set up promptly and smoothly the surprise, if it’s possible. The staff member told me yes, it’s possible, so I give him my sister’s name and...

"Bad smell in room"

"N/A"

"Room was so dirty. I was afraid of getting bed bugs. They also charged me twice for the stay - I booked on Expedia and paid & then they charged me again at the property"

"nothing to say"

"IT worked."

"Very good"

"The hotel is nice, newly renovated. It’s a bit difficult to find, especially at night. My biggest complaint is that there was never anyone at the front desk. I arrived at 9 PM and waited 10 to 15 minutes for someone to come to the front desk. The next morning, when I want to check out, no one was there. When they showed up, they were helpful and nice, but lack of staffing at the desk is problematic."

"Clean room and nice staff"

"Over all was a decent stay could I nit pick things also yes. Overall would book again. I would say it's a little pricey but I'm sure if you're frequently traveling and using rewards it would be worth it."

"Unbelievable stay.staff was incredible and everything was exceptional."

"The food here was always amazing. I do wish though I could have gotten my bed turned down and I had to go to the front desk for some essentials because my room was missed a few times even though I had the sign on the door saying I’d like fresh things. "

"Great staff and nice clean room!"

"Good breakfast and parking "

"Clean, good location."

"Microwave and fridge outside my room unplugged I get renovation are in progress but why not say that on website only find out after checking into the room and no refunds even if you didn't create that issue."

"I liked how clean and well maintained everything was. The gym is a bit small, but the continental breakfast was perfect."