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"decent breakfast "

"Room was nice and clean. Beds were super comfortable. Water park was clean and fun! Staff was always friendly "

"Nice clean room. Very pricey!"

"My kids love staying at this Resort"

"Room needed tlc. Evidence of bleach stains and mold on baseboards. Metal sticking out of bed support. Unidentifiable stains on ceiling. "

"We had a problem when we initially checked into our room. Jeremy, at the front desk was a true professional, he handled it, changed our room and provided a small gift. The hotel itself is a 10/10 it is clean, has activities, has time saver bands for the park, and the staff rule. Shout out as well to the ladies in the quick service location, I remembered a lady for a previous trip, with brown hair a little bit older she said she had been there for close to seven years. Everyone in the QSR restaurant worked incredibly hard. It was Spring Break and they were slammed. We extended a day, it’s really one of the best hotels in the world. The only spot that needs immediate improvement was Song and Hearth, the buffet was just average. They changed from Prime Rib, to oven roasted Turkey. For a family of four it was 185.00, The food was definitely not worth half of that price. Eat somewhere else, the buffet is also not that kid friendly, and the food was old, the pizzas looked like the had sat for a while, and the salad bar is an afterthought with just mixed greens and 3 dressings. The rest of the experience was incredible. Will return for a fourth time. Also, it seems their elevators are under constant repair, which creates many problems for guests. Upgrade or fix the elevators. "

"Clean rooms, comfortable beds, friendly staff. Look forward to staying again. "

"They had no hot water. So we never got any showers.The breakfast bar was out of everything no one ever come and refilled stuff. We never seen the person that took care of the breakfast. It was not a good stay. The bedsheets were clean."

"Everything was great except we did request a room with a deck "