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The Empress Hotel

4.0 star property
Travelers enjoy sunny beach days near The Empress Hotel in Douglas, with evening entertainment and dinner at The Brasserie after exploring Palace Casino.

Choose dates to view prices

The Empress Hotel in central Douglas offers a hearty breakfast buffet and oceanfront dining. Enjoy dry cleaning service, a peaceful garden, and nearby Palace Casino and Gaiety Theatre. Free WiFi, luggage storage, and attentive staff ensure a comfortable stay.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Business services
  • Bar
  • Laundry room
The current price is ฿4,881
฿5,125 total
includes taxes & fees
23 May - 24 May
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 15.0 per night.
Cots (infant beds) are available for GBP 15.0 per night

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 13.50 for adults and from GBP 6.75 for children
  • Crib (infant bed) fee: GBP 15.0 per night
  • Rollaway bed fee: GBP 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Frequently asked questions

Is The Empress Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at The Empress Hotel?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at The Empress Hotel on 23 May 2026 start from ฿4,881, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Empress Hotel?

There is free parking nearby.

What time is check-in at The Empress Hotel?

Check-in start time: 3:00 PM; check-in end time: 5:30 AM. Late check-in is available during limited hours.

What time is check-out at The Empress Hotel?

Checkout is at 11 AM.

Where is The Empress Hotel located?

Located in Douglas, this beachfront hotel is in the city centre and within a 10-minute walk of Douglas Beach, Palace Casino and Gaiety Theatre. Manx Museum and Onchan Pleasure Park are also within 1 mi (2 km). Douglas Ferry Station is 17 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very good

8.8

Cleanliness

8.6

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 359 out of 872 reviews
Rating 8 - Good. 368 out of 872 reviews
Rating 6 - Okay. 95 out of 872 reviews
Rating 4 - Poor. 29 out of 872 reviews
Rating 2 - Terrible. 21 out of 872 reviews

Reviews

Verified

10/10 Excellent

Simon John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant service throughout, wonderful staff, fantastic food… Can’t wait for my next stay…
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities
Small room with scaffolding outside, breakfast was good and fresh, coffee very good. Clean and tidy restaurant staff excellant
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
All the staff were great. Especially the person who looked after us in the Bistro called Darinka. The food was so good we decided to eat in the Bistro both nights
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities
We enjoyed our stay very much, staff were friendly and breakfast was very good. Hotel was decorated very nicely for Christmas.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Niamh

Liked: Cleanliness, staff & service, amenities
Great spot. Really lovely staff and an excellent location right on the seafront. I had a meal in the restaurant which exceeded expectation. Bathroom was spotless. Online check in was quick and simple. Overall, very impressed.
The stuffed chicken dish was absolutely gorgeous
Stayed 1 night in Feb 2026
Verified

8/10 Good

John

Liked: Cleanliness
Room was spotless and very friendly staff
Stayed 1 night in Nov 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and clean hotel. Mattress not the most comfortable
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Good location with a beautiful vista ideal location for the motorcycle racing nice friendly staff good all around experience
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

Thia hotel was a perfect for our stay on the Isle of Man. The room was spacious( sea view) and the room had USB ports, grab bars and bathmat for the shower/bathtub, and the breakfast buffet was delicious. The staff were friendly and helpful. This hotel is on the Promenade and close to bus stops.
Stayed 5 nights in Sep 2025
Verified

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Good for walking breakfast was good staff good
Stayed 4 nights in Jun 2025
Verified

8/10 Good

Jeanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was adequate although the set out initially was confusing. Everything was fresh .. nice location
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, property conditions & facilities
The food was excellent and the staff were always on hand to help. A well run hotel
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Niamh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Favourite hotel in Douglas

Great Hotel. Absolutely wonderful staff. Great breakfast and really nice surroundings.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Leigh

Liked: Property conditions & facilities
Ideally situated midway along the prom. Maybe just a little too far from town for those unable to walk very far but iseal for us and just by bus stops and the horse drawn tram stop. Breakfast selection was excellent and a few nice choices for evening meals too
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the ambience , decor and location. Nice stay, would visit again.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Margaret

Liked: Amenities
Very very good they go all out to make sure you’re stay goes with no problems food and staff excellent restaurants good food and good service rooms great would recommend to anyone
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable hotel.

Very good standard comfortable hotel in heart of Central Promenade. Attentive staff in all parts.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with two different eating areas. It's in the Central Promenade area of Douglas, with views over the bay.
Stayed 4 nights in Jun 2025
Verified

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice sea view rooms

Nice hotel on Douglas bay , lovely breakfast buffet with quality produce, nice evening food , perhaps a bit more entertainment at night other than pianist but overall good experience
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved staying here so pleasant room was lovely food excellent staff very good
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

ALEXANDER

Liked: Cleanliness, staff & service, room comfort

A happy family holiday

Excellent welcoming neat friendly excellent breakfast with an option if porridge and Manx Kippers great location on the front good sized bedrooms welcoming bar/restaurenr
Stayed 3 nights in May 2025
Verified

8/10 Good

Niamh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

Lovely hotel. Really friendly staff and nice breakfast.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay! Good location on the beach in walking distance of restaurants and relatively easy to park on the street. Friendly staff, and great food at the restaurant. Breakfast was solid too with the option of kippers to go with a full-English-type spread. Would recommend!
Stayed 3 nights in May 2025
Verified

8/10 Good

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this hotel is quiet and located near the beach.
Stayed 4 nights in Feb 2024
Verified

8/10 Good

KEITH

Liked: Cleanliness, staff & service

Great Breakfast

Room was fine although a bit small and had a view of a wall. Breakfast was excellent and really well organised. Probably the most efficient hotel buffet breakfast experience that I have ever had.
Stayed 3 nights in Jul 2025