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"The staff went above and beyond for us and we had a great time"

"Hotel does not have immediate access to the road so took me awhile to find it. They were also paving the road leading to the Hotel. Staff was very friendly and willing to help. Grounds are well kept. The pool area was nice and clean also. Room was very clean. Stayed for a week and highly recommend."

"Clean room and area. Easy airport access"

"Great for the price "

"Did not try to view lake. Paid attention to the wedding and reception "

"Clean room and close to Hope"

"I have one suggestion that they should have a bath mat, because the floor is slippery when wet"

"We did not have hot water in our shower nor did we have electricity in our bathroom. The front desk person was not any help as I launch our complaint. So we did not get a shower for the day. Hopefully the hotel will give us some kind of refund. But this front desk person kept saying go get your refund from Expedia. We will see"

"Clean and quiet"

"The staff is friendly. Coffee 24 hours a day. Great check in and check out"

"The staff were the most helpful and friendliest, this is what makes this hotel. The rooms were airy, bright and spacious and clean. WiFi worked perfectly. Breakfast was quirky and there was enough to chose from. Don’t come expecting a hot breakfast then you will not be disappointed."

"very good"

"Very clean"

"Perfect stay"

"Didn’t have correct room type available. Room was not available until well after 4p. Once in room there was food in the refrigerator and dirty silverware in the sink. Had to wait for clean plates at breakfast. Front desk staff very slow and kept having to run up to rooms to check status. No manager was available to talk to until two days after our stay ended. Hilton Honors reached out and asked how our stay was going and I told them the issues and they simply said sorry I hope it gets better....

"Very basic motel with no elevator. Front desk was helpful. No breakfast but clean"

"Great stay"

"Best free breakfast that I’ve ever had at a hotel. The amenities are amazing. I recommend Staybridge GR South if you are wanting to stay in the Kentwood area"

"FIRE! The entire hotel had to evacuate because of a fire caused by an old piece of equipment. Hotel needs to upgrade for everyone’s safety. What made it even worse was the owner or manager of the hotel (husband/wife team) just stood there while we were all standing outside in the cold (49 degrees). No apologies. No communication. No offers of a hot drink. No blankets. Nothing. It felt like…I got your money and I’m going to do as little as possible. Never going there again nor any in the same...

"What i liked the most was the wonderful, kind, helpful and most nicest lady who does the check-in. The place was magnificent and very well kept."