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"Unfortunately we didn’t have time to use gym or bar. Staff was very nice and helpful. Room was very clean and well maintained. "

"Excellent hôtel offrant plus qu'un excellent rapport qualité prix. Tout est parfait. Le personnel est professionnel et attentif, même si une grande partie d'entre eux ne parlent pas anglais. Le petit-déjeuner est divers et de qualité. La chambre est spacieuse, confortable et très bien équipée. "

"Great customer service. Excellent breakfast buffet. Room are clean and comfortable. "

"Five stars for the staff alone! Sophie at the front desk was very professional, kind, and so helpful from check-in to check-out. She also went above and beyond to help me with transportation back to Hanoi. The rooms are beautiful and, most importantly, very quiet—perfect for getting a good night's rest in a busy city. The central location and terrace view are unbeatable. I'll definitely be back! The breakfast buffet was amazing."

"The room was clean, up to date, and bed was comfortable. Security and staff were very courteous. Was walkable to several restaurants. There is a wonderful Indian restaurant within walking distance as well as coffee shops. Around the corner is a restaurant with an American breakfast on the menu. The gentleman who managed this hotel was top notch! He spoke English well and kept a tight ship...very clean! Take time to enjoy the magnificent and very large blue and white orchid arrangement in the...

"Very cute hotel, tastefully decorated. Very friendly staff. The breakfast was delicious. "

"Staff was very nice and helpful. Allowed us to check in early and helped with transportation. Definitely would stay there again."

"Room is spacious, well setting. Nice view of water show. However the location is not an ideal, not close to food. The breakfast buffet is terrible, not variety, food isn't fresh, same exact thing everyday. "

"Very nice hotel. We had a deluxe room, the view was beautiful. Staff were very friendly and helpful. The breakfast was beyond my expectations. A US standard 5 star hotel. You cannot go wrong with this. Highly recommended "

"No comment "

"Everything was fine with my stay. However, I booked for 5 nights but my stay was cut short and I only was able to stay for 3 nights. It is their slow season and the hotel looked to be less than half full. So they were NOT going to lose any revenue from my cancellation as the room would not have been booked anyway. When I asked for any type of compensation as in a refund I was told their policy is to not issue any refunds. Not even a company credit for a future use. So I'm done with this...

"Excellent customer service, beautiful clean facility, great breakfast with many Asian selections. Great view pool and bar at top level. "

"DeLaSea is better than what I expected. The room is clean and well-planned. We book a room with sea view which is higher up on the building. The breakfast is top-notched with a wide variety of food to choose from. The hotel personals are very service-minded and helpful. I will come back to this hotel again if you ever come back to Ha Long bay again."

"The staff was great, especially the folks in the lounge (Dat and the main bartender) breakfast was wonderful, dinner options were a little expensive but mostly pretty good. Spa was nice altho it would be nicer to have men and women allowed to use the same area as my partner and I were the only ones on each side and got kind of bored alone. Area around the space is beautiful and the temple on the mountain is unbelievable! Overall, it was a great stay"

"Everything was good except they did not properly instruct our non speaking taxi driver that they arranged for transport to Hanoi airport and he took us to the wrong terminal after giving them correct information. Very annoying"