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"Issues with TV but sorted the same day. Meals and Bar staff great. Reception friendly and helpful. House maid was always pleasant and polite. Possibly some maintenance on rooms walls and windows. Paint coming adrift and windows difficult to open."

"We had a very spacious room, clean and inviting."

"The staff was superb polite and helpful"

"Friendly staff , clean room, laundry and convenient parking"

"I was in a standard queen room ,,Location was great , staff very helpful I am unable to comment on the room as I don’t know the room rate Breakfast was good"

"On checking in, we realised my daughter had booked using my Short/ preferred name, not full name. The older lady ant the reception (could be the Manager) asked us to pay by cash as the name on the booking was different to the name on my card (even if my bank account has my full name and nick name). Another option was to change names on the booking website. The hotel’s wifi wasn’t working. My daughter and I had to walk down the hill to the ATM and uphill back. It was hot on the day. There was...

"Toilet leaked. Staff struggle to follow up complaints."

"Wow this hotel was excellent value for the money. Clean room and nice breakfast."

"The Tv in the room was not working when I ask the staff they told me non of the TV is working in this apartment when I told them it’s says on booking that flat screen tv in the room they told me that they don’t have control on Expedia , I spent my time just setting doing nothing when I’m the room very disappointed"

"Kidsfirst is a great apartment and we had an excellent experience staying with kidsfirst. The facilities are amazing and the rooms are so comfortable and clean, not to mention the lovely staff."

"😑😑😑"

"Wati was exceptionally welcoming and friendly, and concerned for my needs."

"Awesome"

"Only problem was poor communication with Expedia creating stress and needless extra time and work and cost for all"

"TV did not work no handle on balcony door bathroom door had no handle and didi not close.The lift did not work so they moved me down 1 flight of stairs to a 2 room unit that had 7 beds in it ? As the lift was not getting fixed I left 5 days earlyat my own cost.This place should not be advertised on any website."