The hotel cancelled our reservations on the day of our trip a few hours before we were due to check in. They gave no explanation and so far, we have not received a refund.
This is a discount hotel property, it doesn't have continental breakfast or a pool, but we didn't need those. The staff was very friendly and attentive. It is in a quiet location in a small town. The new air conditioner worked well, the room was clean. For our needs it was perfect.
The flat screen TV was nice, the AC/Heater worked and the bathroom mirror was well lit.
The bed was horrible! Worn out - period. Toilet was oval but toilet seat was round. Light switch for bathroom was behind the door. Room furniture was not as pictured. Only had small round table and two plastic chairs. Trim was missing from wall paneling and several unfinished plaster patches on walls.
It looked like they were in the middle of renovations cause the hallways had old furniture & box springs in it. The room wasn’t really stocked well either (towels, TP paper, tissue). And there was an issue with the deadbolt. The beds were something to be desired.
Check in seemed much more complicated that it needed to be. And although I made the reservation and paid for it the owner/clerk would only talk to my husband. I was a bit offended. The overall hotel could use some attention and felt more like it housed family member than guests. Shoes in the hallway, plastic kiddy playset in the entrance giving the impression this wasn’t in operation.
Our room looked like they sort of started on renovation. Mattresses in the hall.
I booked a king and was given 2 queen beds. The beds, floor and shower drain had hair in it. The sheets didn't seem fresh, more like at least slept in once. If i wasn’t so tired i would have moved on to a different hotel. But the no cancel policy even though I was not given the king reserved and over all disgusting upkeep i would have moved on or slept in my car.
Room was clean but found some long black hairs on the bed other than that it was good mattresses and old air conditioners and s*** line the hallway outside it looked kind of scary