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"Our check-in was seamless and everyone was friendly with smiling faces and warm greetings. Wonderful staff. "

"Super friendly and helpful front desk staff. Clean, quiet room. Very solid for the price"

"From David at reception and throughout our stay, great professional, courteous service. Good breakfast. Hospitality staff was helpful when needed. Rooms and amenities all as advertised. Highly recommend and will be returning as we travel through Richmond in the future, which we regularly plan."

"DO NOT STAY HERE!!! ITS DISGUSTING!! We checked in, our room was filthy, blood stains all over the bedding, dirt and hair in the shower, pee all over the bathroom floor, no bedding for the pullout couch. The site says there are cribs available, we were told they only have one and it was already taken and this is why we booked this hotel. Went to call down to the front desk about the filthy room, the extension is non-existent, so I used my cell phone to call outbound to get to the front desk. Let...

"Great overnight stay!"

"Clean and plenty of parking. Felt comfortable staying there"

"N/a"

"Easy access to I-95 for a quick stay. Room was clean and staff was nice."

"Tub not clean enough."

"There was nothing unique or special about the stay. My husband has a service dog which the proper documentation was provided at check in a waiver was signed as well, the next morning the room phone rings asking what type of service did the dog provide, that shouldn’t matter what type of service she provided you was shown proof. So my husband went to the front desk to clear up the issue the employee behind the desk(Male) cursed my husband told him sign the damn paper at this point they’re going...

"I loved that their rooms are suites so there is a sitting area in a separate room. The pool looked very nice. Breakfast is included but the pancake machine was broken. The eggs were weird premaid omelettes and there was never any bacon. Coffe was"

"Good for an overnight"

"Everything was great! The food, the bed and ambiance was so warm and inviting"

"Very new and clean, breakfast was good and staff helpful."

"Room smell smoke and have to check out early before my time"

"The air conditioning worked very well. Guests were loud and walls are thin. Front desk guy was very nice. The stay was ok. The restroom was very clean."

"The building had a weird smell but not terrible. Staff were nice and helpful, however we had a shortage of pillows."

"The lady at the desk had a very bad attitude. My dad came to bring me dinner and immediately she called to ask him to leave. Mind you this is 3 in the afternoon. The refrigerator was broke and leaked and they did nothing to resolve the issue. Overpriced for the service you get"

"Everything there was a mess. No water, the rooms weren’t clean. When I reached out to the team, nobody responded. Till I left, no water. You shouldn’t try there!"

"Chambre 121 propre. L’A/C était forte et aux têtes de lits des cheveux avec quelques choses de collée au sol. C’est évide que le nettoyage n’est pas fait en profondeur. Toutefois, le lit très confortable et les draps propres."