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Reviews of Best Western Warren Hotel

2.5 out of 5
Best Western Warren Hotel
7447 CONVENTION BOULEVARD, Warren, MI

Reviews

7.6

Good

Rating 10 - Excellent. 394 out of 972 reviews" "
Rating 8 - Good. 268 out of 972 reviews" "
Rating 6 - Okay. 114 out of 972 reviews" "
Rating 4 - Poor. 77 out of 972 reviews" "
Rating 2 - Terrible. 119 out of 972 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Jessica

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was pretty decent
Stayed 1 night in May 2024

4/10 Poor

Heather

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Not necessarily the hotels fault but people in the room across from us yelling in the middle of the night and they had a dog in the hallway at 3:30am. Then the police came.. more yelling. We barely slept..
Stayed 1 night in May 2024

8/10 Good

Clarence

Liked: Cleanliness, amenities, property conditions & facilities
Hot water through out the building needs to be hotter
Stayed 1 night in May 2024

10/10 Excellent

Manzoor, East Elmhurst

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 5 nights in Feb 2024

4/10 Poor

Valencia

Disliked: Cleanliness, staff & service
Under the bed had trash, the shower was dirty Also someone walked in my room because they were told that was the room they were supposed to be in Also it seemed like a hotel for the locals to come and get rooms the staff kept telling people not to have parties or they would get out out There were people smoking weed outside the pool sitting area It was a very strange stay we left early checked out 10pm the night before we were to leave and just drove home
Stayed 2 nights in May 2024

6/10 Okay

Britteny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

2/10 Terrible

Arron

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had noticeable mold on the walls and ceiling. Bad smoke smell and the bed was uncomfortable and out dated.
Stayed 1 night in Apr 2024

10/10 Excellent

Abualola

Stayed 1 night in Apr 2024

10/10 Excellent

Clevette

Liked: Cleanliness, staff & service, property conditions & facilities
Great place all around!!
Stayed 1 night in Apr 2024

8/10 Good

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Curtis and Afiguina

Travelled with family, Travelled with pets
Liked: Staff & service
Staff very friendly and professional
Stayed 1 night in Apr 2024

8/10 Good

Sarah

Travelled with family
Liked: Staff & service, amenities
Glad to have a pool and hot tub. It's definitely not a new building and has some wear.
Stayed 1 night in Apr 2024

2/10 Terrible

Alycia

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY AT THIS HOTEL. It is disgusting. There is black mold on the ceilings in the rooms. Hair under the pillows and blankets. There was even hair on the ceiling of the bathrooms inside the rooms. We asked for a refund & the manager did not want to work with us. We argued for 2 hours. He also stated the rooms were “used” because we messed up the bed & they would not refund us. As we were arguing with the manager he also stated they have no house keeping..first of all that is disgusting & why would you tell a customer that..i guess they were being honest but that literally proves my point on how dirty this hotel is. Go stay at Candlewood suites Detroit in Sterling Heights.
Stayed 3 nights in Apr 2024

8/10 Good

Latonia

Stayed 1 night in Mar 2024

2/10 Terrible

Pezzybaby

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They property was nasty
Stayed 1 night in Mar 2024

8/10 Good

Jenna

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very nice. The breakfast was really good. I love the rewards and promotions I’m just trying to figure that out still. But I will definitely be back if I can figure out my rewards
Stayed 1 night in Mar 2024

6/10 Okay

Tiffany

Travelled with family and small children
Liked: Staff & service
I appreciated that all the staff were friendly and had great personalities. The pool/hot tub could use some up-keep considering the amount of people using the facilities, the water was very cloudy. On the morning of our check-out, there was a small cockroach found near the ceiling.
Stayed 1 night in Mar 2024

2/10 Terrible

Evan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room had garbage under the bed, the pool and spa area was not taken care of, about 50 people over the limit and nobody seemed to care how unsafe it was. No towels in pool area, when we asked for some we were asked to use our room towels and they would get us towels for our room. They never did.
Stayed 2 nights in Mar 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful and very very nice
Stayed 2 nights in Mar 2024

4/10 Poor

Saveana

Travelled with family
Liked: Staff & service
Pool was super over crowded as well as breakfast area… room reaked of cigarette smoke.. otherwise appeared clean, friendly staff
Stayed 1 night in Mar 2024

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Get your room here it's worth it.
I love the Best Western clean room spacious relaxing you will enjoy yourself especially with the pool and jacuzzi breakfast everything is on point.
Stayed 1 night in Feb 2024

6/10 Okay

Ogene

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

David

Travelled with family
Couldn’t use the pool, was like 37 kids in the pool every day. Loud at night with kids running through the halls. Decent breakfast, room was ok
Stayed 2 nights in Feb 2024

8/10 Good

WILLIS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great property my and i was just getting away and the staff was great and very helpful
Stayed 1 night in Feb 2024

10/10 Excellent

Deiaa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Jan 2024

10/10 Excellent

Deayra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Feb 2024

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

6/10 Okay

Sweet

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I wish kid weren't allowed in hot tub and there were 15 kids to one person watching them wasn't impressed about that
Stayed 2 nights in Jan 2024

10/10 Excellent

Ray

Stayed 2 nights in Jan 2024

2/10 Terrible

Kendria

Disliked: Staff & service, property conditions & facilities, room comfort
The heat didn’t work a maintenance guy came at one in the morning and tried to fix it but it was still cold. I froze all night and I don’t think I should have to pay for the room.
Stayed 1 night in Jan 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Then hotel is great. I love the hot tub in the room 😍
Stayed 1 night in Jan 2024

4/10 Poor

dale

Stayed 1 night in Jan 2024

4/10 Poor

Lauren

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
CHECK EVERYTHING
Check your room for critters, especially your mattress. The management and staff were accommodating but better safe than sorry. Two night...three room...new incident for each room.
Stayed 2 nights in Jan 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Nice Staff, Do NOT Order Room Service
Staff was nice. Hotel was ok. Room service was terrible. They are not actually a part of the hotel, and literally it's just an outside company who calls a restaurant and asks them to deliver to you. So you are better off ordering delivery from that place instead. They lost my food, and made it seem like I was being unreasonable to expect my food to arrive at the room in under 2 hours.
Stayed 1 night in Jan 2024

10/10 Excellent

Liesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

OKSANA

Stayed 1 night in Jan 2024

2/10 Terrible

LaShawndra

Travelled with family and small children
Disliked: Amenities
Won’t be back!
Stayed 1 night in Jan 2024

8/10 Good

Myishia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Aquarius

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Maria

Travelled with family
Liked: Cleanliness, staff & service
We arrived our tv didn’t work marie ve came and replaced it with another one. So noisy in corador area slamming of doors. No warm blankets they had this pad as a blanket. Was freezing all night. Called to get a actual blanket but no one answered. Breakfast finished way to early should be extended till tenam
Stayed 1 night in Jan 2024

8/10 Good

Paul

Stayed 1 night in Jan 2024

6/10 Okay

Andrew

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Watch out for double charges!
I had to pay a $100 security deposit via credit card. 2 days later I was billed $100 AGAIN for the SAME security deposit!!! I WAS ONLY THERE 1 DAY, I WAS NOT EVEN IN TOWN 2 DAYS LATER! Some one is scaming, let alone charging an EXTRA $100 security deposit, not ALL of us can afford!
Stayed 1 night in Jan 2024

8/10 Good

Lashuna

Travelled with family
Liked: Amenities
Good stay
Stayed 1 night in Jan 2024

4/10 Poor

Kiayonda

Travelled with family
Disliked: Cleanliness, amenities
I asked the front desk clerk to make sure we were getting a clean room being that we had to wait until after check in to get into a room! Soon as we were able to check into our room I did a room scan and the place were we are supposed to clean our body (the bathroom) tub was the most filthiest! I took pictures and brought it to the housekeeping and they act like I was making things up! Worst hotel experience ever!
Stayed 1 night in Dec 2023

10/10 Excellent

Victoyia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Didn’t like the Male receptionists that checked me in
Stayed 2 nights in Dec 2023

10/10 Excellent

JOHN

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Kisha

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My tv didn’t work and I missed the new years ball drop
Stayed 1 night in Dec 2023

8/10 Good

Terrance

Stayed 1 night in Dec 2023

10/10 Excellent

Jayland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Jaz, Detroit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023