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"No TV, no hair dryer, low water pressure in shower, slow wi-fi connection. But no problem with them as few people visit this place with expectation for such things like Amman hotels. Receptionists are very friendly and the rooms are clean. Fairly good for stay. Thank you"

"Staff was great room could've been a little cleaner"

"I had wonderful experience with this property . Staffs are super professional and friendly, very quick response. Had small issues with first room the manager switched me to large suite and make sure me and my family are comfortable with the new room . I give them 5/5 star plus extra start super comfortable rooms. Location is excellent plus you access the mall easily. "

"Staff were extremely helpful. Everything was lovely."

"We arranged a surprise birthday stay for my mother at The Ritz-Carlton, and the experience was nothing short of exceptional. Every detail was handled with such care, thoughtfulness, and genuine attention that it made her celebration feel truly extraordinary. The level of comfort, generosity, and hospitality extended to her was remarkable, and it was clear that the staff went above and beyond to make her feel special. Their warmth, professionalism, and attention to detail turned her birthday...

" Good "

"Breakfast was very good"

" they can do better it’s not the best but it’s good "

"I did not like anything. Staff and room"

"One of the most beautiful hotels with definitely the best service I have experienced. Every staff member seemed to know my name - warm, welcoming & so helpful. For example, my iPhone had liquid detection so would not charge with a cord. In the middle of the night, my phone would still not charge. My phone is my camera, travel confirmations, & so much more. Panicked, I reached out to the concierge via WhatsApp and they brought me a MagSafe charger & insisted I keep to ensure I would not lose...

""I recently stayed at the Hilton Amman, and if I could give it a 100/10, I would! From the moment we walked in, the level of hospitality was world-class. A special thank you to the receptionist who made our arrival so seamless; he didn't just hand us a key, but personally escorted us to our room, gave us a full tour of the property, and provided a thorough introduction to all the amenities. It made a huge difference in making us feel welcome. The room itself was the definition of luxury, and we...

"The club was not open even though that was the selling point for the room. Breakfast wasn't that great Valet parking everytime without an option to park"

"Our stay at the Fairmont was really nice and the staff was so heloful and polite. Our room was very comfortable. "

"Excellent hotel in Amman. Well located and lovely staff. "

"The hotel was very good overall, and the thing that stood out the most was the cleanliness. The rooms were very clean and well organized, and the bathroom was spotless and clearly well maintained. The place also smelled fresh, which shows the effort of the cleaning staff. Honestly, in terms of cleanliness, I would give this hotel a high rating, and it made my stay comfortable and reassuring."

"yes everything was great thanks "