โรงแรมและที่พักในเมืองแห่งเฮนริเอตตา

"Terrible customer service. Asked for a hairdryer for three days straight and it was never delivered to our room. Requested a room that looked into the atrium from a higher floor was given first floor that faced highway. Right beside outside door that didn’t stay locked and banged all night. Room was clean, but floor was filthy. Found garbage on the floor."

"No hot water the last day at 430 am. Sorry towel in Room when I arrived "

"Was a bit of chaos checking in a one a long wait. But the attendant was nice and the property was clean. Good central location."

"It’s a nice clean place, feels like a small apartment home"

"This hotel looks a little bit like it's from an old horror movie. Very long dark hallways. We entered into our room and there were splatters of something running down the wall, some sort of white stains all over the bag the blow dryer was in, the bottoms if the doors were all splintered and I could not bring myself to walk barefoot on the carpet. We lifted the mattress up to check for cleanliness and found a used sleep mask. I would not stay there again."

"I drove up to check in at 10:30 at night. Inside the lobby, there was no one behind the front desk, but a group of people hanging out int he lobby chairs. A woman told me I couldn't check in--there systems were down and I had to find somewhere else to stay. That's it. Thankfully, an Expedia expert was able to book me into another hotel. Thank you Expedia!"

"Love this hotel. They have remodeled it since last we stayed. Looks great. Issues. The bathroom in the lobby. Someone broke the door off the stall. Not sure how long it was like that but no one was trying to fix it. There was a stained bed sheet by laundry room in the hall. Not hotels fault but someone should have not let it sit for an entire night. Lastly, hall by rooms 130s smelt like animal urine. If guests are extended they should clean after themselves. Hotel just needs to be more...

"Great"

"PROS: Comfortable bed, nature view (even side of hallways), reasonable hot breakfast. CONS: $8 parking per day, lights in room were mostly dim, soap amount was low at beginning of my stay, hotel itself and the room showed many signs of wear, toilet is quite low hence ultra uncomfortable."

"When reporting high levels of noise at 2 AM, the hotel does nothing to address the issue."

"Great service"

"They are not pet friendly. They are pet tolerant. They will take $50 from you if you bring a pet. Exorbitant, excessive, unreasonable, and unflinching. I also have not yet been refunded my incidental charges deposit"

"Staff working the counter was great help"

"Advertised as free breakfast, NO breakfast was offered at this location. Coffee and tea available 24/7, that's all. Rooms were horrible. The stench of smoke as we opened the door was so bad. And it lingered the entire time we were there. Toilet was not bolted down on either side and rocked as you were on it. Toilet seat slid around as well. The center faucet wiggled because it wasn't installed properly. Hot/cold handles were put on backwards. Took a bath and shower at the same time. An old...

"There was ample parking, the room was clean, and staff was nice. There is an onsite restaurant, Petals, which is fine for meals, but it would have been nice to have a complimentary continental breakfast included with our room."

"Si"

"Clean and large room"

"We loved staying here. Jim was very helpful, the bed was comfortable, and we were close to family. I would suggest the owner store personal items (personal toiletries, kitchen items, mail, ... in a owner's closet). The kitchen drawers need cleaned out and organized. Since we get a house so we can cook, measuring equipment would be helpful. Overall, I could not ask for a better place! We will definitely plan to stay there again. It is so comfortable both inside & outside and just what ee needed -...