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"Staff was wonderful - friendly and helpful!"

"Excellent hotel, conveniently located to lots of shopping/groceries and restaurants. Staff was friendly and helpful. Rooms were clean, ac/ heat worked well. Excellent stay overall."

"Very good"

"Our room was great, we loved the area, and Tanner at the desk was excellent"

"Great location "

"We came into town late at night without reservation, after walking out of the lobby of other 2 star hotel due to cleanliness, we arrived at BW and decided to stay the night. It's an older hotel and shows It's age, but the way is maintained it makes up for it. From the room, through lobby all the way through the breakfast area everything shines! Even waffle maker was clean and caked up batter free. The staff was courteous and very pleasant. I will be back."

"Great breakfast, variety, healthy"

"Always so very clean."

"Clean room, staff"

"Everything was great"

"Staff was very helpful"

"Best Western Marketplace is always my go to when I visit Rochester. As always, the room was clean and comfortable. The staff are always nice and helpful. "

"Room was clean and the staff is great"

"Check in was seamless. Our room was not as nice as our last stay, but functional and clean. All staff were pleasant and helpful. Shout out to the bartender in the upstairs lounge. Being able to grab a coffee and quick breakfast was appreciated. We will be back!"