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"Microtel Inn & Suites by Wyndham Chili/Rochester Airport May 15, 2026 - May 16, 2026 You rated We reserved 2 rooms each with 2 queen beds. We were running late and called at 6pm. Was told no problem I requested to pay for the rooms in full so we wouldn’t lose them I was told no need we had until 2am Got to hotel at 9:45. They didn’t have our rooms only ones with 1 bed in each After a long back and forth. They found rooms for us. Only one when we opened one of the doors people were sleeping in...

"Quiet comfortable room"

"We attended a wedding and spent the night. Everything was very nice."

"The staff at the front desk were very friendly and helpful. We had a minor maintenance issue and it was handled very quickly. Very nice to work with. The Trellis Restaurant and Lounge was very good. Theresa did a great job! All in all it was a great experience."

"Very clean small room. Beds was comfortable"

"I stayed at the Wyndham Rochester downtown address is 70 state street Rochester ny 14614 and had a horrible an experience. I was there for my daughters college commence and the hotel experience was a nightmare. When I arrived it took 40 mins to check in because the computer was down. There was only 1 elevator working, which made wait time extremely long. The air conditioner in the rooms weren’t working. I couldn’t sleep all night because of it. The breakfast was poor. Only two option biscuits...

"Very nice and helpful staff. Great location with great restaurants nearby."

"The photo of the hotel on the Internet is an old photo and nothing like the actual building. The Manager had no idea as to how to register me. The building is more than twenty years old and looks that way. TV remote didn't work, trash not picked up for several days, dryer didn't work so no clean towels or bedsheets, microwave controls only in Spanish, driveway and parking lot had large potholes, all communications are written out on paper or old cardboard, Sherif patrol was called twice. Not a...

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"Friendly staff, quite area"

"The room was ok but in desperate need of updates and repairs. The toilet in the bathroom was 1980s vintage with extremely low toilet, I am guessing a 13 or 14 inch high toilet seat, much too low for senior citizen’s comfort. The double toilet paper roll was hanging the was as if someone had tried to rip it out. There were poorly done shower repairs. In all, Not a welcoming experience. "

"Ran out of regular coffee! "

"- No alarm clocks. I had to spend the first night going over to the microwave to check the time numerous times and then arrange for a wake up call. Then I had to go buy an alarm clock the next day. Never seen a hotel room without one before. Bizarre. - Asked if I needed to request housekeeping, but they said no, they had a list. Then I got back the first day and they HADN'T come. I made sure to request it the following days and they came. - Breakfast is mediocre at best. Maybe I missed some...

"Rooms, hall ways and elevator are all old and have bad smell."

"The room was nice and the bed was comfortable. Breakfast was ok. Didnt really like how they had it set up. It seemed very compact and if there was more than a handful of people it would be crowded. All employees we encountered were super friendly. Would definitely stay there again."

"Bed was comfortable"

"Clean room, kind staff"

"Great place"

"The pool was cold and had a few dead bugs so we only paddled our feet when we wanted to swim. The room and breakfast were fine. We have been to better Fairfield Inns in other parts of the country."

"convenient.staff cheerful and helpful,"