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"We have been to the grand hotel a few times now and everytime the staff have been so welcoming and happy to help. Having the pool and spar on site just makes it even better and the food they serve in the restaurant next to the bar is unbelievably good."

"I will use again"

"Lovely place to stay . Friendly staff . Would stay again"

"The hotels in a great location the people who work there couldn’t have been more helpful and they had a wonderful morning breakfast. Torquay is a very nice town and I wouldn’t hesitate to stay at the hotel again."

"Carpet s could do with deep cleaning,I had trouble having a bulging disk been on top floor parking when fully booked was a nightmare, could do with small extension for fan as can’t get it close to you, but everything said I had a lovely time definitely will be coming again, loved the pool will be back definitely"

"Refreshing stay staff from welcome to restaurant to cleaning brillant."

"Lovely clean roomy hotel room. Staff were very friendly"

"The rooms are good the bed was a little hard but the facilities make up for that. this is my second stay at this hotel and it is amazing great location entertainment is good for the kids"

"Comfortable room . Staff welcoming. Lady singer in evening very good. Great buffet breakfast."

"We had a good time.Great helpfull staff,.@ 13 parking spaces,Clean room.10 minutes from the beach.The hotel needs a big improvement."

"Breakfast was very well catered for"

"The whole of the place said disaster to us. The staff were very rude. They also didn’t even give a smile. The cleaning of the room was absolutely terrible. The inside of the cupboards where you put your clothes were all drips of coffee the pigeons you couldn’t open the window as they were just sat outside watching when we asked for help nobody seemed to have a clue what was going on. I am totally disappointed in the whole of the hotel itself. The pigeons were eaten off the table in the bistro....

"Such a lovely place, staff all helpful and couldn't do enough for you. Would definitely go back"

"Lovely place to visit. Really enjoyed games room. If I had known about the tennis court, I would have brought rackets"

"all round cleanliness"

"Nicely situated. Room small. Coul do with updating in corridors and bedrooms"

"Food was good, room basic-shower leaking and would not stay up. Wrong controller for TV, only bbc1. Only 1 double socket in room. Early emptying of bins, glass removal was worse."