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"Bad location and staffs were very cold and distance. Anything you asked the answer is no."

"Rumba was quite helpful"

"At first, when we arrived late at 2.00 AM. The first room we've got has no heater. There's no LED light or sign of working, so the room was freaking cold. We went back to the reception again to change the room. And then everything seemed OK with the warming heater. The room is quite old and a lot if dirts, not well cleaned. So this must be improved. The breakfast is great, variety of choices with good qualities. I'm a Radisson's gold member, that has gold benefits, such as complementary...

"It was different. Restaurant was rustic and the food and service was excellent"

"I have to say the building was spotless! The staff were very helpful. They phoned to get taxis and helped us where we wanted to go. The breakfast was good with a variety of food and drinks. When we were leaving they helped us find a place for our luggage so we didn't have to drag our bags around before we left. I can only praise them for being excellent!"

"Location of hotel The Vault is perfect. Breakfast is good, but very much the same every day. The staff gives good service! I have been a guest many times, and I will come back."

"Clean room, friendly helpful staff. Great location."

"It is really difficult to bring my family's 4 heavy luggage to the third floor with elevator."