"As a first timer on Svalbard, the Coal Miner’s Cabin didn’t disappoint! I love how it is away from the main part of town and the rustic feel to it. It has gorgeous views and super comfortable beds. The staff were friendly, helpful, and knowledgeable. "

"At first, when we arrived late at 2.00 AM. The first room we've got has no heater. There's no LED light or sign of working, so the room was freaking cold. We went back to the reception again to change the room. And then everything seemed OK with the warming heater. The room is quite old and a lot if dirts, not well cleaned. So this must be improved. The breakfast is great, variety of choices with good qualities. I'm a Radisson's gold member, that has gold benefits, such as complementary...

"Perfect location. Out of main area but only 5 minute walk to ‘town’. Great breakfasts and a restaurant connected to hotel which is also excellent!"

"Location of hotel The Vault is perfect. Breakfast is good, but very much the same every day. The staff gives good service! I have been a guest many times, and I will come back."

"absolutely first rate hotel and service, One of the best hotels I’ve ever stayed in. A bit pricey, but quality was unmatched. Perfect location, Far enough outside of town to avoid the masses of tourists, but close enough to walk within 10 minutes. Restaurant/food was amazing, but menu was a bit short."

"Stayed three nights. Everything worked. Had a room facing the back - quiet. Cozy (small) lobby sitting area, coffee/tea available all day. The breakfast was delicious and a very wide variety."