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"Very steep hill from oceanfront room (Mermaid beach) to big house where terrace restaurant is. I could not walk up there due to back issues, but staff would pick me up in shuttle van. Beautiful property. More choices for dining would have been good- only one restaurant open for dinner each night."

"Yes"

"We had the best room there. Walk out the door and you’re on the beach. Everything was convenient but they don’t have elevators on St. Croix! The personnel were be friendly and aim to please. Good food also."

"Not enough staff Rooms need cleaning and renovations Pool needs cleaning Bring own soap, tooth paste, shampoo and conditioner "

"Great access to downtown Christiansted!"

"The atmosphere was amazing and if there was any issues, they were addressed in a timely manner. "

"No"

"Bethany was by far the friendliest and most helpful employee we encountered during our stay. She truly made a positive impression. The view of the ocean from our room was absolutely wonderful, and the beach itself was clean and well maintained. Unfortunately, we experienced several issues that made our stay disappointing—especially for an all-inclusive resort. The main restaurant was never open during our entire visit. We were able to eat at the buffet for breakfast and dinner when it was available, which still felt limited and if you missed the buffet window you were SOL. One day, after being out on excursions, we returned to the resort to find zero food options available. Room service was not offered, and the oceanside bar had closed its kitchen due to staffing issues. Since the resort is fairly remote, ordering outside food wasn’t practical. After a full day of snorkeling and kayaking, we were understandably starving and ended up purchasing food from the casino. While the casino had its own issues, by that point we weren’t surprised given how things were operating at the resort. Additionally, our room was not very clean upon arrival, which added to the frustration. Overall, while the ocean views and a few staff members like Bethany were highlights, the lack of reliable food options and cleanliness issues made this stay fall far short of what we expect from an all-inclusive experience."

"A million dollar view from the room balcony."