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"Terrible smelly, unlcean property, asked for the upgrade due to bad smelly room but didn't acknowledged"

"Worst Ramada hotel I have been too. The property has not be taken care of. The bathroom were mouldy. Bedroom had so many mosquitoes , when asked for an all out. They said they didn’t have any available. Considering all the all outs were being used by other rooms the owner knows their is problem. So why not get more all out and also get pest control. I have stayed at many Ramada hotels, this is definitely the worst one. This place is ruining Ramada’s reputation. the breakfast was below...

"Its good"

"Overall: 2 stars I’ll try to be unbiased and just state the facts of my experience. Don’t trust the 4 and 5 star reviews. At check in, the reception member took 7 phone calls during our check in rather than attending to the 2 people in front of him. Staff were generally unapproachable and rarely smiled. The room was clean and nicely furnished, but the mattress was rock solid and hurt my back. The WiFi was essentially non existent. The pool had highly restricted hours and we were told to leave...

"The photos on Expedia bore little resemblance to the actual property. The hotel was in a poor state, with rats, cockroaches and ants present, and the pillows and bed sheets were stained. On my first night, a hotel staff member claimed there was an issue with my booking and that Expedia had contacted them to collect additional money from me. I contacted Expedia immediately and was told that my booking was fine and that they had never contacted the hotel. When Expedia attempted to call the hotel...

"Excellent service"

"Staff were extremely helpful with our bags and all other information we enquired about. The room was clean and general toothbrush, paste etc were provided. Yes coffee facilities, but we didn’t end up using it. Bed super comfortable and the sheets were super fresh, the stay was very comfortable. I was very surprised at the quality. The restaurant below which also does the room service in the rooms, absolutely fantastic, fantastic quality and the pricing very reasonable, the coffees were great...

"Tudo muito simples, mas OK"