"Every tiny detail was taken into account throughout my 4 day stay at the property. Our butler Lucky was a delight, learning our likes and dislikes from the first time we met her, as well as taking the time to teach us new words and chat with us about our day.
We had the amazing combination of Mendrew and Brian for our game drives, we saw all of the big five as well as wild dogs, their knowledge about the animals, the terrain and everything in between was remarkable.
Nonhlanhla took care of the needs in our room, and would check in on it multiple times a day to ensure everything was pristine. We left our safe open on the first day and she reported it to the head of guest services who locked it for us and gave us a temporary code, not a single thing touched or out of place.
From the welcome team, to the team who escort you after dark around the property I can not speak highly enough of the care that was taken.
We were celebrating a 50th birthday and I would love to say the team went above and beyond just for us, but honestly it’s the heartbeat of how they treat every guest, everyone is made to feel special and valued.
We cannot wait to go back!"