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"Great ambience and service . They provide u meaningful messages and something for the night cap everyday. Cleanliness and amenities are top notch . Free shuttle bus service to their property galore. We love to come back again"

"Hotel had a great location right at fisherman's wharf. The room was very spacious and clean Staff were very friendly. would definitely stay here again! "

"Beautiful place, gorgeous sea views with HKZM bridge. "

"Great service but they need to find more people who can speak English I had a hard time communicating with the employees "

"Great stay at boardway hotel. "

"Yes"

"I had a wonderful experience during my stay at Grand Hyatt Macau. The hotel is beautiful, clean, and very comfortable, with great facilities and a welcoming atmosphere especially on the decorating of my anniversaries. A special shout-out to Katrina, who provided exceptional service throughout my stay. She was warm, attentive, and very professional. Her friendly attitude and willingness to help truly made my experience memorable. Staff like Katrina are the reason I will definitely return and recommend Grand Hyatt Macau to others. Thank you, Grand Hyatt Macau, and especially Katrina, for the great hospitality"

"Very attentive staff who went above and beyond to make our stay exceptional-early check-in, concierge services and booking an amazing dinner at a local Portuguese Restaurant Baia/Cafe Lisboa. A 5 star hotel in every sense of the word. We look forward to returning to this magnificent property. "