"Location is excellent for visiting Petra and the staff was generally kind, but unfortunately the hotel itself was very disappointing for the price point. The air conditioning stopped working overnight and never properly recovered during my stay, leaving both the room and several common areas of the hotel extremely hot. I got virtually no sleep before a full day hiking Petra.
Food quality at the restaurants was also quite poor, especially considering this is marketed as a luxury property. In addition, several amenities and dining spaces were closed during my stay, which was frustrating given the cost of the hotel and not something that was clearly communicated in advance.
Overall, while the proximity to Petra is convenient, the experience did not match the premium price or expectations associated with the property."
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