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"The location is great, close walking distance to shopping , restaurants and train station is right next to hotel. Train is noisy at night. The breakfast buffet was poor quality, toast bread cut in half, a banana was cut into 4 pieces for example. The room was clean but very small."

"There was an early option for breakfast in the other building which started at 0530. The main building breakfast started at 0630. Good food and many choices. It was easy transportation back and forth to the airport to enjoy their reasonably priced restaurants and shopping. "

"Friendly staff and good choice at breakfast. Can get busy with queues at breakfast"

"Breakfast too expensive"

"Clean"

"Convenience"

"Very large and "industrialized" hotel. This is not a luxury hotel in my opinion, feels more like an Aiport than a hotel (the lobby was always very crowded with people coming in and out. Feels like a massive operation). Room was VERY small (even for Japan standards) and we felt the overall stay was more expensive than it was worth. Location is very good in an active part of OSAKA. Osaka station is walking distance."

"The staff are very helpful"

"Loved this stay minus the incredibly small rooms (which I knew I’d get for the price). Very accommodating staff and spoke great English. The amenities were great and it was a prime location! The traditional Japanese onsen was my favourite part. Beautiful space and well maintained. Very happy with our stay!"