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"Very clean "

"Thank you so much for making our stay so enjoyable. Happy to return to the hotel when next we’re visiting Japan "

"Great hotel. Stayed at 34th floor with an awesome view. But bit older building"

"Clean and convenient location"

"Amazing staff, good location, clean room and convenient laundry options on site."

"The rooms are very nice modern spacious . The corridor looks outdated though but still clean . Nice to have the adapters and multi cables available in the room . Toilet within the room is spacious bright clean and modern . Will definitely stay here again if I m back to Tokyo. Do remember to check if the room type comes with access to the sky lounge as I forgot to do so"

"Good breakfast, good airport shuttle."

"Very helpful staff from check in to check out No issues found with room during stay Very convenient being attached the the airport limousine bus service from and to Haneda airport. Many convenience stores located in and around the hotel Luggage check in service is very helpful especially if you have a delayed flight. Check out was 11 am but we were able to keep our luggage with them till we had to go to the airport at 6pm+"

"We stayed here for two non-consecutive nights, first after a full day at DisneySea. The location is very convenient for Disney; 3 subway stops (~15 min). Shiomi Station is across the street (a 2 min walk). Exploring other parts of Tokyo requires a line transfer, which isn’t ideal with tired kids, but still manageable. For example, we opted for Ginza instead of Shibuya on our last night due to the shorter commute. Check-in was excellent. The staff were warm and welcoming, the lobby is spacious, amenities are freely available, and having a FamilyMart attached to the hotel was extremely convenient. We stayed in a family room with four twin beds, and there was still enough space for two large suitcases. The only downside was the lack of drawer space. The beds were very comfortable, and the shower had great water pressure. What truly stood out was the staff’s exceptional service. We had forwarded our luggage from a previous hotel using Airporter. The hotel confirmed they could receive our prepaid luggage, and they were incredibly responsive to all my questions via Expedia’s chat. When my daughter lost her backpack at Tokyo Skytree, a front desk staff member kindly called lost and found on our behalf, translated for us, confirmed the bag was found, and even asked about shipping options since we were leaving for Kyoto the next morning. They stored our luggage while we were in Kyoto. They also made disposing of our damaged luggage incredibly easy & no fees. I highly recommend!"