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"Très impressionnant. Prêt de tout. "

"We had a great time! But just keep in mind there are many stairs to climb "

"Cobran mal"

"WiFi was stable and fast. The rooms are very clean and comfy. Had a small issue with 2 staff that seemed to have gotten upset when I didn’t tip them for helping us with our luggage as I didn’t have any cash on me at that moment. They were avoiding us and looked at us as if they were mad/ upset. Otherwise, great experience!"

"Check in policy is unclear. The cash policy is listed in FAQ but not noted in the auto message after booking or clearly displayed. It is also misleading when you’re required to leave a credit card for booking. Upon arrival I was told I had to make multiple transactions and my credit card company flagged it as fraud. I had use my limited international cellular service to contact customer service to resolve the issue. Then my room was infested with ants! They were in my bed and suitcase. I had to...

"Hotel exceeds my expectations each visit."

"I got asked to pay for my breakfast when it was included in the price. Took a while to sort out. Communal areas a bit noisy because of a convention but bedroom peaceful. Great swimming pool - 25 meters long!"

"Staff is really friendly and welcoming "

"Buen lugar "

"Nice"

"Buffet was not that great "

"Hidden Gems. You get the charm of old world. We enjoy it very much. "

"Beautiful authentically guatemalan property offering great views of the Volcanoes and Lake Atitlan. No direct access to the lake but quick drive or walk to the Pana docks where you can catch a ferry boat to the different villages. Very clean, attentive staff and amazing food! "

"Muy buen servicio "

"Vistas preciosas y desayuno buffet delicioso "

"Always nice"

"Very good property and service is excellent"

"Todo excelente "

"Very nice hotel is in a convenient location in San Marcos close enough to the main road and the public dock. Solid restaurant and good customer service. Meals were good if not great. Scenic view of the lake. They did a nice job putting together transportation and activities for our visit. Just be aware that because it is in town you may hear some sounds like music and dogs close to bedtime but never after 10pm. I would stay again. "

"There was some broken glass by the pool "