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"Habitaciones limpias, excelente atención del personal, buena comida en el restaurante y ubicación céntrica"

"I am giving three stars because I expected more from the presidential room we paid for. While the staff were welcoming and helpful, the hotel itself left much to be desired. A major issue was the lack of hot water for showers, which is unacceptable considering the price of the presidential suite. Additionally, there were very few amenities included for example, the boat ride was not part of the package, which was disappointing. On the positive side, the food was excellent, and the views were...

"The hotel is in a great location, close to restaurants, carriage rides, and Granada's main park, making it easy to enjoy the beautiful city. The property is lovely and has a very peaceful atmosphere; the room and bathroom were spacious,ac and clean rooms ,there was a fantastic pool for the kids, and the staff were incredibly friendly. Feedback People also search for"

"Hotel Casa Sam Francisco was an incredible stay in an incredible town. The thing that really stood out was the staff with how friendly, supportive, and knowledgeable they are about Granada and how to get around. The owner Terry took time during breakfast to speak with me and check in on me, which really made the hotel feel very welcoming and warm. Also, it is a very interesting historical building and within walking distance from many attractions in Granada. Would 100% recommend!"

"No TV in rooms, no private parking and low water pressure in bathrooms besides that everything else is fine including the breakfast"

"Great little place for the day"

"L'hôtel est situé au bord du lac avec une très belle vue sur la rue passante. Mais l'hotel gagnerait a etre mieux entretenu. La devanture est quelconque avec des mauvaises herbes. Les chambres sont petites avec un vieil armoire qui ne sert a rien. Il n'y a pas de chaises. Et l'hotel est situé a environ 1 km du centre ville ( parc central et la rue de calzada). Ça se fait bien a bien mais une fois la nuit tombée c'est préférable de prendre un taxi. Le restaurant est tout le temps vide et il ne...

"Everything was great and the management team was very helpful"

"The staff are very friendly and helpful. The pool is perfect. The room and the hotel in general is very clean. Loved everything about it ❤️"

"We thoroughly enjoyed our stay at Plaza Marbella. This charming boutique hotel was an unexpected gem in Granada. Its location is excellent—just a short walk from the main square—making it easy to explore the city. We also appreciated the lovely pool, and the complimentary breakfast was a wonderful way to start each day. What truly made our stay exceptional was the attentive and welcoming staff. Blanca, in particular, went above and beyond to ensure we had everything we needed. She was...

"The property is very intimately set up the room that I got had the hot tub and the balcony connected, which was very nice. The only thing that I had an issue with was, I guess the room hadn’t been used in a little while so there was a a few small bugs that were in the bed and when I turned the ceiling fan on a few of them fell from the ceiling fan and because of the heat, the power kept going off and it stayed off for quite a while in the middle of the night, which caused us to be extremely hot,...

"It was amazing, just like the photos. The views are espectacular. 100% ecofriendly. If you want just to disconnect from the world, this island in a lake is for you."

"Family with 5 rooms total. Clean rooms & area. Staff very friendly & helpful. Breakfast was amazing. We felt safe in the gated area & had a little peace of mind with the kids walking from room to room."

"I enjoy my stay there. The breakfast was delicious. It had a very good presentation. The rooms was clean it needs a TV and a chair and table. I also understand it’s a new hotel. but overall my stay was very good. The staff was very helpful an eager to learn and to help. Thank you"

"The staff at this place treat you like royalty. It’s such a private and intimate setting surrounded by nature. One of the best experiences! "