โรงแรมและที่พักในเจนิสี คาวน์ตี้

"Elevator doesn’t work. Staff is a joke. We found bed bugs on our bed and told front desk and nothing!!"

"Never got to the hotel! The airline had way too many problems with flights and we never even made it to our destination. I’m disappointed with the airlines & hotel SS no refunds have been made."

"Nada"

"The deal was great. But the room didn't have a microwave which was a bummer because the food was so expensive at the park."

"I stay here every time I'm in Batavia. Wish the horses were always racing though. Walking distance to great restaurant, Alex's. Great restaurant right in the casino. Bartenders were very friendly in casino and never waited for a drink. Continental breakfast is wonderful. Have your pick of just about anything. Maids were super friendly also. Great place."

"Clean room"

"Booked the room and the propery is a mess. The room is disheviled and dirty. Someone had a vehicle completely pulled apart in the parking lot. My wife would not stay there because she was grossed out. Would love a refund because we didnt stay there."

"The common areas and our room were very clean and well maintained. The king bed was very comfortable. The breakfast provided the basics as did the gym. Great place to spend a night while traveling. Clean, comfortable and convenient."

"Newly updated and looks nice"

"Room could have been cleaner. Staff was great"

"Staff were great. Hotel was clean and the accessible room was very accommodating. Nice breakfast. Comfortable beds. Was a good stay and would stay again . The hot tub was great but the pool was very cold was the only issue."

"Staff was friendly and helpful. The location is closer to a little town."

"Familjärt, fint bemötande "

"Moat disgusting hotel ever. Literally a trap house. Disgusting and dirty. Never seen anything like it. No lights in building other than room. Dirty with food and trash all over the place. Mold in the showers and room. I literally slept in my truck with my doors locked. This hotel should be taken off hotels.com and the cops should clear it out."

"The room was definitely neglected, bugs that were dead in plain sight and not picked up, room service never cleaned any messes, not to mention they just walk in without knocking, just made the beds and took care of the trash can, not the actual trash that was put aside for them, also found a coke baggy in between the couch cushions of the pullout couch, the power also went out, after talking to the manager about what had happened, he said “well what do you want me to do about it?” So then I had...

"No heat. Had a portable heater. Took 10 minutes to get hot water. Toilet did not flush completely. Bed was very comfy "

"The room was dirty and smelt awful. We had a non smoking too. Which smelt of stale smoke and mould. The pillows didn’t have covers, no opportunity to even open a window. "

"No milk, yoghutt, fruits and vegetables on breakfast coused my 3* opinion. All meals need to be heat by microvawe. Not clear explanation of 11,55$ fee payment"