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"The staff was over the top and amazing. My flight was overnight and I missed my stay for the night but the lady at the front desk extended my checkout until the afternoon so I could at least take a night. Amazing property and in such a beautiful neighborhood as well. Would definitely come back!"

"The receptionist name "Aylin" very very kind and helpful. She is a first impression for the first day of my UK trips. The room is very clean , good bathtub , big ben view in my room so good (Room type : Suite with bigben view). If you need anyhelp or anything i phone called and all of the staff help a lot. I recommend you to stay here. Hope to meet them again!"

"ロンドンのホテルは、がっかりした狭いしあげくにトイレとシャワーが共同のホテルがあった。エディンバラのヒルパークホテルは広く綺麗なホテルでした。イギリスのホテルに泊まるとき、ドライヤー、シャンプー、ボディソープ、洗面用具セットが必要、日本のビジネスホテルみたいにそろってないので。"

"Clean room, good location for stay."

"Buffet has great options across the street. The hotel is extremely clean!"

"Nice property on the river with free boat ride across the river to explore additional options. Good transportation connectivity to main attractions. Traveling with young kids they were kind enough to accommodate us for early check-in and late check-out. Everything was good except the AC that had issues during our stay but that was temporary I believe."

"The St Giles has undergone a drastic transformation under new ownership, and unfortunately, it’s all at the guest's expense. The once-standard amenities are gone: no in-room tea or coffee, and even basic towels are no longer a guarantee. To top it off, they are now charging a staggering £10 per item for luggage storage. With a pushed-back 3 PM check-in and stripped-back facilities, it feels like every basic service has been 'unbundled' just to price-gouge. Truly a shame to see such a central...

"Very warm, could feel vibrations and hear tube/ trains from our room."

"If you need to get in contact with the hotel about your reservation good luck. No one answers ever. Called over 20 times over 4 days during working hours and was never able to reach someone there or over email."

"En mi cama había cotonetes usados. No te puedes mover pues las habitaciones son muy pequeñas. Unas ni ventana tiene. Me cobraron £ 250 más por cambiarme a la que supuestamente yo compré según fotos en Expedia."