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"Es un excelente hotel y lo q mas me gusto fue su maravilloso servicio; se nota la capacitacion de su personal y entrega.... No me gusto mucho el tema del restaurante, fuimos al de mar y al italiano, personalmente no cumplio mis expectativas....mientras el buffet es agradnle y variado"

"El personal muy atento."

"Had a great experience. All of the front desk staff were friendly and very helpful. Xavier who works on the 8th floor as a concierge was extremely helpful. Will definitely stay here again."

"Great place to relax and enjoy some quiet time."

"We had a wonderful stay and everything was perfect. The breakfast was excellent every morning, and the accommodation was comfortable and welcoming. A special thank you goes to Nico, who was an outstanding host. He was always available to help, gave great advice, and supported us in every situation. We even had an accident during our trip, and Nico went above and beyond to assist us and make sure everything was taken care of. His kindness and support made a huge difference. We highly recommend...

"Excelente todo, muy recomendado"

"Highly recomended"

"This place was amazing. The pool, hot tub, and bar were top notch, and just what we needed at the end of a long day of activity."

"Breakfast was fantastic. Staff was helpful with storing my luggage and securing a taxi. Location of the hotel was great as well."

"We have stayed here on different occasions and have always been satisfied with everything"

"The room air conditioner was not working properly. I called maintenance and they were unable to fixed it, and was not offered another room."

"Best place near airport and the staff is very helpful"

"Nice property, spacious room. Nice pool and gym area. Rude staff."

"I expected more, terrible bed, very soft not according to hotel standards. Simple breakfast, old appearance."

"Shuttle, clean. All hood"

"Everything is great especially the breakfast. If you want to sleep in a bit get a room at the back side of the hotel. The front side faces the Panamericana highway and you get some traffic noise early in the morning."

"It's a nice hotel with an awesome breakfast buffet! It is close to the Malecon and on the water."

"This is 100% the best hotel in the historical area of Cuenca. They have amazing staff working at all times and delicious food that rotates in the morning. The views are also the best, as the building is directly across from the Cathedral."