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"N/A"

"I booked this hotel believing it was in Quito. When I was told it was 6 hours from Quito I tried to cancel. They wouldn't refund. So, Sheriton lost any future bookings from me. Screw Expedia too. Not the best way to conduct business. These corporations are too greedy."

"El hotel muy lindo y su encanto especial, lo único un poco incomodo la cama muy pequena"

"Breakfast was great"

"Olvidé mi cargador en la habitación cuando hice el check out, a pesar de avisar ese mismo día y llamar varias veces ese día y al día siguiente no me devolvieron el cargador. Cómo puede ser posible que en un hotel con este prestigio se pierda un cargador. Yo y mi familia nos hemos quedado varias veces y nunca había pasado esto. No me dieron ninguna solución."

"everyone was great"

"Everything in this boutique hotel is perfect, no doubt and book it"

"Staff was really nice , rooms were good and clean"

"Loved our stayed at this hotel, highly recommended it if you’re traveling to Cuenca, Ecuador"

"love the place!!"

"need to improve hot water system terrible to hot o to cold never right temperature also must install garbage can inside de room as well outside of the property"

"We liked the location of the property along the river; the bedroom was quiet and dark for a good night's sleep"

"Excelente servicio y ubicación para poder conocer el centro de Cuenca a pie."