Skip to main content

Hotel Boutique Santa Lucia

4.0 star property
Downtown Cuenca's historic charm meets modern luxury with personalized service, where guests enjoy sumptuous breakfasts in a welcoming atmosphere

Choose dates to view prices

Hotel Boutique Santa Lucia in Downtown Cuenca offers a luxurious retreat with complimentary cooked-to-order breakfast. Enjoy Italian cuisine at two on-site restaurants, attend the daily manager's reception, and relax in the garden or terrace with free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services
  • Bar
The current price is ฿4,152
฿4,567 total
28 May - 29 May

See the benefits you'll enjoy with VIP Access

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

Similar properties

Restaurant
Vaway Hotel
Downtown Cuenca
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Parking available
9.0 out of 10, Wonderful, 128 reviews
The price is ฿2,183
฿2,183 total
26 May - 27 May
Vaway Hotel
Compare similar properties

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Negative COVID-19 test result requirement applies to all guests aged 10 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 10 and over; guests must have received complete vaccination at least 14 days prior to check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Children up to the age of 14 years can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast

Rollaway/extra beds are available for USD 30.0 per stay.

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Ecuador value-added tax (VAT) at 15%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Ecuador.

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wired Internet: USD 10 per stay (rates may vary)
  • Airport shuttle fee: USD 12 per vehicle
  • Rollaway bed fee: USD 30.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Frequently asked questions

Is Hotel Boutique Santa Lucia pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Boutique Santa Lucia?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Hotel Boutique Santa Lucia on 28 May 2026 start from ฿4,152, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Boutique Santa Lucia?

Self-parking and valet parking are free at this property.

What time is check-in at Hotel Boutique Santa Lucia?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM.

What time is check-out at Hotel Boutique Santa Lucia?

Checkout is at noon.

Does Hotel Boutique Santa Lucia provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 12 per vehicle applies.

Where is Hotel Boutique Santa Lucia located?

This family-friendly Cuenca hotel is located near the airport, just steps away from Calderon Park and New Cathedral of Cuenca. Las Conceptas Museum and Convent of the Assumption are also within 5 minutes. Luis Cordero (Hermano Miguel) Station and 14n - Antonio Borrero Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Reviews

9.2

Wonderful

9.4

Cleanliness

9.4

Location

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 255 out of 387 reviews
Rating 8 - Good. 97 out of 387 reviews
Rating 6 - Okay. 22 out of 387 reviews
Rating 4 - Poor. 7 out of 387 reviews
Rating 2 - Terrible. 6 out of 387 reviews

Reviews

Verified

10/10 Excellent

Michaela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, helpful staff, beautiful building
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best hotels in Cuenca. They put a hot water bottle in your bed. It’s amazing, and there really isn’t service like this in most hotels. Also, the garden is really nice. I will definitely be back.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Staff is ghe best
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and excellent location!
Stayed 2 nights in Jun 2025
Verified

6/10 Okay

Jim

Very noisy small bed looks better in pictures hotel staff was helpful breakfast was alright
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Michel

Liked: Cleanliness, amenities, property conditions & facilities
Great place, helpful staff, good breakfast and very good location
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

CAROLINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shops nearby great!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel, walkable to the best sites and restaurants in the city.
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Juan

Liked: Cleanliness, staff & service
Very vintage hotel, impressive, beautiful decoration! The only issue was the noise during the nights, the wood cracks all night long when the people arrive or leave the hotel, everything else, it was amazing. Great Breakfast, great service in general
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

ANTONIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wondeful place, very well maintained and very friendly and helpful staff
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Geoffrey

Liked: Amenities
This hotel is very elegant and tranquil. The staff are super friendly and helpful. It is a perfect boutique property right in the heart of Cuenca.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience with my fiancé was great, good service, breakfast very well located on the heart of the centro histórico!
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is great, the location is excellent and the staff is very friendly.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great place. Recommended if It’s a great place recommended if you’re going to Cuenca.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful establishment. The front desk attendant was extremely understanding and accommodating with our late check-in. Rooms are clean and very spacious. Highly recommend!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Meredith

Liked: Cleanliness, staff & service, amenities
The property and breakfast sir was are lovely, the beds are incredibly comfortable, and the staff goes above and beyond. We were there on Halloween but it was raining terribly that night, so the staff let her truck or treat around the hotel and even got a couple of guests in on it. It was the sweetest, most generous act and by the whole team. I can’t say enough wonderful things about this hotel and their team.
Common area
2nd floor sitting room
Common area
2nd floor hall
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great! Perfect location, staff very friendly and willing to serve.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

JULIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property, its colonial decoration, personal was very polite and helpful. Breakfast was delicious!!! For sure I will be back again and recommend it tofriends!!!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideallic beautiful hotel with a perfect location

Excellent staff. Best location in town to see the sights and explore the culture and food
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Jiovanny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here. Amazing place to stay if you love the antique looks. Restaurant in hotel amazing as well. Cuena is a must if you're visiting Ecuador.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very good location, large room in a beautiful historic building. Excellent service from everyone we've met.
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent option to stay in Cuenca. Right in the center of the city you can walk everywhere. It also has a parking lot. Very nice boutique hotel, very clean and well decorated.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

MaCaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly and kind staff. Defined recommend. Tasty food.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

German

Liked: Cleanliness, property conditions & facilities, room comfort

Amazing little hotel

This colonial hotel is in the perfect location if you want be in the middle of everything and close to everything. The service is top notch ! The staff is super friendly and the style and feel of the hotel is unlike others.
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Shawnea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful historic property in middle of the historic district. The staff are top-notch, kind and attentive. We look forward to our next opportunity to visit!
Stayed 6 nights in Apr 2024