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"a lot of inconveniences with this resort. Staff was not friendly "

"The rooms need alot of work. The rooms are not only outdated but they need maintenance. Alot of broken things in the bathroom for example like the glass tiles, outlets, towel hanger by the balcony etc. Our room smelled humid, my clothes left with that smell. We had 3 rooms reserved in the hotel and all 3 rooms looked as bad. Food was amazing!!!! The hotel not only has quantity but quality and the staff was so attentive! Entertainment was great! I give this hotel a 3.5 because of how the rooms...

"Pools and beach towels wasn’t available right away. You have to wait more than two hours to get a single towel. Found cockroaches in the room and the food needs more variety to choose from. "

"Clean rooms and facilities. Friendly and helpful staff. Good selection of food for AI. Beautiful beach. Walking distance to small plazas with restaurants and shops as well as to Marinas."

"This was a nice stay for our family."

"sort of a run down hotel. showers were "

"Very nice hotel with access to hot spring included. We booked a room with c checking I have to get something you’re done right you guys wanna do something? Let me see what they have. Want some?"

"We loved the lush grounds!"

"."

"Let’s start with the pros: Nice and cozy homely place Not too crowded Nice beach Nice staff Now cons: Chef Christian was horrible, not cooperative even with kids Refused to let us take a jelly sandwich for a full day tour Front staff won’t allow outside cabs if you don’t hire their recommended services Water was not sufficient or bottles not available anywhere on the property "

"Great resort"

"The Service was the Best!!! Special thanks to Erick, Emily, Henry, and the whole staff!!! The hotel has beautiful views to the ocean, "

"A"

"Absolutely loved our stay here! Staff are beyond kind. Property is beautiful and natural. Rooms are large and contain everything you need. Samara is beautiful and offers a wide range of activities to do off the resort. Such as side by side rides, horseback riding, day excursions, scuba diving, and lots more! We planned a lot of them at the excursion desk upfront with Luis, he was wonderful. At the front desk of the hotel Diego, Donovan and Josue always were there to help with any and everything....

"Was clean. Staff was nice. Food on resort was fine at best. Room wasn’t ready at arrival and challenge Hard to get to as roads were under repair and had to take detours down Would recommend "

"Great staff, amazing thermal pools"

"Excelente "

"Yes to both"

"."

"Beautiful hotel retro style everyone could not have been more helpful"