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"Nice and relaxing and had a great view of the ocean"

"Our experience was as expected from a premier luxury spa resort. Its an amazing resort and experience."

"Clean"

"The pool was often dirty with debris. The food lacked flavor overall and there was not much to do. The staff was okay but enforced rules that were not enforced for other guests. I would not visit this property or Costa Rica again. I stayed from 5/14 - 5/18. "

"The room were overall good, there were some maintenance that needed to be fix within our room. The top of the slide bathroom door was coming off but all in all the room was clean "

"The best view of Tamarindo from each room, with the best infinity pool, the hotel brings the tranquility of the city's open air in the lobby as well as the restaurant. Well designed and well maintained property."

"breakfast is okay"

"We had a wonderful stay at Los Lagos! The staff were friendly, and then complimentary breakfast was great. The hot springs are very well maintained, as is the rest of the property. Make sure to check out the trails and the viewpoint! Our only comment is that the walls are quite thin so you can easily hear what is going on in the units next to you. Depending on who your neighbours are, this could be a bit annoying. Not much they can do about this though and we would still highly recommend!"

"Very family friend, there is only one restaurant but the food is really good. Pool area very nice, and kids friendly. Staff very friendly. Room very clean. "

"Dated with poor staff engagement"

"It is been our third stay and every time is better and better instead to decline they always are improving the property and rooms . The only thing I will add is a music player or piano like at night after dinner I won’t charge anything"

"very poor"

"Overall, I had a really good time. The food was actually very good compared to some of the reviews that I saw that mentioned it was mediocre. The transportation staff were top-tier and their driving abilities are unmatched. The only thing is that I did call and asked for the in room snacks to be stocked, but that was never done during my time."

"The staff were absolutely outstanding. All the bartenders, front desk, customer service, and cleaning staff were phenomenal. Food was great as was the pool and the beach was always clean and kept nice."

"Great everything. Great privacy. Will be staying again in the future. "

"The stuff at front desk was not friendly at all which was a bad start to our stay, employees are very quiet and would make you feel uncomfortable at times, Asian restaurant a big disappointment overall staff was ok at the end "

"Great food, amazing staff, gorgeous view of the volcano! Highly recommend! "

"Perfect location if you’re bouncing around La Fortuna, the hotel is truly special. Massive breakfast spread, tons of different thermal pools right on property, and huge clean rooms. Can’t recommend this spot enough. Will absolutely stay again next time I’m in La Fortuna"

"It was nice little expensive for what you get"

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