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"Reception staff very friendly and helpful. The location was excellent short walk in to St Ives through the lovely hotel gardens. Large bedroom and ensuite with excellent shower. All very clean. Have stayed here several times and hope to book again."

"Great for one night stay. Can’t comment about amenities as in and out but really modern and clean."

"I loved the staff, they were super friendly and not phased by a wet cyclist (me)."

"Gorgeous building inside. Upon check in, we requested breakfast (thought it was included in price but it wasn’t). Reception didn’t ask which one of the 3 choices we wanted. Automatically applied the most expensive to our card. WiFi Intermittent signal. Always buffering on TV. Impossible to watch. Breakfast ok. Nothing to write home about. Wasn’t offered sauces when it arrived. Went for a cigarette at 3am but the front door fire exit was locked from inside. I’m 5ft with 2 frozen shoulders. Took...

"Just not very good, reasonable price but not really budget or bargain, Great location next to the train, Great Western beach and Pub, Just not a very good hotel. The single room is tiny with a tiny bed and looks more like a student doss house. No air con, fan doesn't work, no lift to the 3rd floor. Staff often not available at all, has a chintzy looking restaurant in the front but no idea what or if they serve, so many better places to eat, or stay for that matter. Tired."

"Very spacious and comfortable. Well equipped kitchen."

"We love coming to your hotel as it gives us all the things we need. Location is perfect surf shop for our fun. Unfortunately we always seem to have bad experiences with the restaurant it always gets sorted but would be nice if it didn’t happen. On a brighter note the staff are fantastic and always there to make your stay as comfortable as possible. Many thanks. See you soon"

"Beautiful location. The hotel was perfect with friendly and attentive staff, fantastic facilities and delicious food. The spa was perfect too!"

"A nice place to stay in the middle of nowhere. Quite old-fashioned, more of a "self-catering" option as it's a variety of small homes that you stay in. Outstanding value for the room - mine was bigger than my flat! A little disappointed by a couple of facilities being out of use - no pool after 8pm, steam room out of order, upstairs in leisure centre off limits due to staff training, and no breakfast as the restaurant was shut. Nonetheless, I would recommend."

"The location and the staff"

"I recently stayed at this hotel in St Ives and had a very disappointing experience. The room I was given did not match what was shown in the booking photos at all. It felt misleading and not worth the money. Cleanliness was a major issue — the room was not properly cleaned, which made the stay very uncomfortable. Basic services were also missing, and when I raised these concerns with the staff, there was little to no response or effort to resolve the situation. Overall, the lack of...

"Beautiful superior room with balcony view of the bay. Handy access to the train, shops, and restaurants. Good Continental breakfast and handy valet parking for &10/night."

"Staff realy good on resepsion and bar staff where realy helpful cleaners where realy good to enjoyed stay very much and right by sea exalent"

"The room was excellent value for the amount that we paid It was a nice to be able to look out and see the sea from the window It was a reasonable size and had everything we needed for a one night stay"

"Overall I had a very nice stay. I was however, disappointed on the first night, which was my birthday not to be able to book a room in the restaurant due to a wedding taking place. It would have been nice to have been made aware of this beforehand. Just be prepared to pre book the restaurant."

"I ended up booking this on a lark, and what great fortune it was! The location, the attention to details, the fluidity of welcoming attentive and informative staff to impeccable grounds, made it a memorable stay. They combine high end service w/ a feeling of being at home, I will most definitely be booking with them again. Highlights: Spa inclusion w/ room stay (sauna, steam bath all pools especially heated outdoor!) location: coastal pathway to St Charles. Nature walks, no cars to everything...

"Beautiful view. Just a short walk from the High Street. "

"Nice and quiet location. Convenient for family visiting"

"Good"

"Hard to find a good balance,"