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"very clean"

"very extreme dirty"

"Very attentive, friendly and accommodating staff, they helped me change my reservation due to a flight cancelation and were able to check me in earleir as well. "

"Large room"

"Outstanding service"

"Very spacious room with a comfortable bed."

"The stay offered a high-end physical environment, though it was hampered by logistical and culinary shortcomings that do not align with a premium image. We stayed at the dome (glamping room). The Facility The domes provide exceptional comfort, featuring floor heating, AC, and high-quality toiletries. Common areas and the bar/games room enhance the "Instagrammable" appeal. However, the absence of "Do Not Disturb" signs or physical barriers led to guests approaching or attempting to enter private domes. The addition of a bedroom trash bin is a necessary functional upgrade. Culinary & Service While specific staff—notably Maxwell Duran Duran and the housekeeping team—provided excellent service, the food quality was underwhelming. The dishes were consistently dry, suggesting a need for improved culinary technique. Furthermore, the breakfast buffet lacked variety and essential allergy or dish labeling. Tour & Communication Management communication was inconsistent; contradictory information regarding tour inclusions resulted in redundant private bookings. The stargazing "tour" lacked professional-grade equipment, such as cameras or specialized lighting, and there was a lack of clarity regarding its private nature. It functioned more as a basic shuttle service than a specialized excursion. Verdict A beautiful location with great amenities, but the tour and culinary execution require more polish to match the premium setting"

"The washrooms had leaks. The towels were literally rags coming undone at the edges."

"Muy limpio, ambiente agradable muy bueno para viaje de negocios. La comida es excelente. Es un must comprar el servicio de desayuno es un buffet muy variado, sabroso y hacen cambios diariamente en el menú. Lo único que sugiero mejoren es la señal del wifi es muy inestable. Pero por lo demás muy bueno y buen valor por el dinero."