Search Gay-Friendly Hotels in Benito Juárez

"Most Staff can definitely use some customer service training. they were not accommodating. Food is average at best, also no beach access and no cellphone signal, they charge for Wifi !!!!!!! "

"Clean room, staff friendly and helpful "

"The "

"Perfect "

"Lots of poolside seating. multiple pools means that people are spread out and avoid crowding. endless drinks are great but would be great to have poolside snacks. "

"This is a nice sized resort - not too big and enough variety. Food was decent. But the main great thing about this place are the staff! Jesus and Jose @ the privilege bar are amazing! Carlos our butler is kind and efficient. Our cleaning staff (whom I never saw, but room was always perfect) made our stay very comfortable. Best sleep in a long time! Let's not talk about sargassum...the pools are lovely! One thing about the upgrade people - please play more lively music. As one patron said, "We're older; we're not dead!""

"The facilities are in excellent condition and they are immaculate. The food was very good and the beach and pool service was great. I would visit this resort again and would recommend. "

"Ideal hotel for families. The best and most outstanding feature is the food, with a large number of restaurants and a high standard. The evening entertainment is also excellent. Most guests are from the USA and Canada (which made it difficult for our son, who only speaks Spanish, to play with other children). Areas for improvement: cleaning the sargassum seaweed on the beach and having a pool with warm water."

"Beautiful resort with friendly staff and lots to do. However, the restaurants are all disorganized: long waits and constantly out of staple like cups, spoons, milk, despite being at 30-40% of capacity. Also, they are unfortunately affected by the sargassum algae blooms, and the gulf water was inaccessible through 20-30 feet of thick rotting smelly seaweed. The drinks were good and the activities staff is especially energetic and fun for the whole family! Gracias a Jerry y Sammy!"