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"This hotel is a great place to stay in Colombo with easy access to major shopping areas. The breakfast buffet was excellent, so many choices w/ one of the best South Indian food. I would like to special thank to Roman and Anurudha from room service and Lasantha and Nilanka Janaka Kumara from the restaurant service. We loved the service and they did a great job! Thank you "

"Fantastic service and staff were beyond lovely! I extended our stay here, due to the this lively hotel. Would stay again. "

"Friendly staff"

"Wonderful hotel! The hospitality is unrivaled and every guest experience memorable, from the Afternoon High Tea to the delicious buffet dinner which my well travelled son described as one of the best meals he has had. Emmanuel, the Head Concierge was extremely attentive to the needs of the guests, ensuring that their visit is both enjoyable and safe. Thank you Emmanuel!! My family and I look forward to a future return visit to the Galle Face Hotel"

"New property. Breakfast buffet is ok. Rooms are ok but some minor design faults were seen. Shower cubical has no door. Therefore water spill onto outside. Spend lot on high ceilings and blockout curtains but light still slip in to the room. "

"This hotel has an old worldly charm about it. The buffet at breakfast and dinner is incredible and the staff very pleasant. A lovely touch having someone play the piano in the evening. Would stay again when visiting Colombo. They organised a great 4 hour city tuk tuk tour too which was fantastic."

"A Truly Exceptional Stay – A Heartfelt Thank You to an Outstanding Team from Jonathan Rudolph, Tampa, FL, USA Our recent stay on June 3rd and 4th was nothing short of exceptional, thanks to the extraordinary hospitality delivered by the entire team. I would like to extend my deepest appreciation to Mr. Varun Babbar, Director of Rooms, and his stellar team for curating such a memorable experience. From the moment we arrived, we were welcomed with warmth and genuine care. Ms. Dipali Deore, G. R. E, greeted us with a heartfelt Ayubōwan like no other and made us feel instantly at home. She went above and beyond, personally escorting us to our room and giving us a detailed walkthrough of the in-room and hotel amenities. Her passion for service was truly evident—she serves from the heart. At the front desk, Mr. Fayaz, Manager on Duty, led his team with professionalism and grace. Mr. Adhil Marikka, our check-in agent, was both professional and accommodating. After our long-haul journey from New York City, Adhil ensured a swift and seamless check-in, honoring our request for a Lotus Tower view and making the entire process efficient and stress-free. A special shout-out to the transportation coordination team, who ensured that all our local transfers were punctual and smooth. A shout out to the transportation and F&B team for the phenomenal job done. The team on June 3rd was among the best I’ve encountered in my global travels as a frequent traveler. "