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"Check-in staff were professional and welcoming. The room itself was updated and large. Upon arriving to the room it smelled faintly of marijuana. There were also very loud people staying near our room who arrived late at night and did not quiet down until after 1:30 am. There was no breakfast offered in the morning due to breakfast attendants not showing up. The individual working the front desk didn’t apologize for the inconvenience or offer any discount or alternative options."

"The waterpark was nice. The hotel itself was not well maintained. Only 1 working elevator, the restaurant was not open, there was multiple unfixed things throughout the hotel- phone jack missing cover and overall not impressed with our hotel room for the price."

"Pool was freezing and hot tub was warm at best. We stayed Saturday and Sunday nights. Water slide wasn't available on Monday and the hot tub was just as cold as the pool that morning."

"The overall stay was okay. There was a strange odor in the hallway upstairs the whole stay that was somewhat off putting. The side door was taped open too. Pictures online definitely don’t match the rooms/overall place. Maybe several years ago they did. The AC was loud and the bed was also wobbly to even try rolling over. Personal preference here, but the bathroom was tiny with the sink outside the bathroom. So to get ready with another person in the room, you’re walking in/out into their space."

"Good breakfast, clean, helpful staff. Only thing we didn’t like was the damp feel in the room."

"My family and I stayed a week at the Best Western we had a great time the staff was excellent the room was great and all the amenities were excellent the restaurant that is there is very excellent to I would highly recommend this Best western plus White Bear to anyone"

"Understaffed only 1 person handling breakfast and ran out of milk, waffle mix and sausage…"

"The room was dirty! Especially the pull out couch. Leftover make up, dirty plates, clothes that were left, stains of some sort on the couch cushions and bed spreads. Overall just gives you the ick."

"Comforter smelled really bad. Occupants a floor above were running/jumping around at 4am, making it hard to sleep. No complimentary cookies in bin."

"Furniture in room broken or in disrepair. Mold and rust in the bathroom."

"This was hands down THE worst hotel I have ever stayed at. I always read reviews before booking and I felt truly deceived when I got there with my family. The main check in area was clean, but once we walked into our room, we felt the moisture in the room immediately. It was so musty and damp in there that it was hard to breathe. The room was also very old and dated and I am pretty sure there has to be mold under the carpets all over that room. I went out to let them know we want to check out...

"Room was clean. Bathroom dirty. Spider webs w a live spider that welcomed me as soon as I sat on the toilet. Trash, dirt, dust and someone else’s fingernail on floor. Breakfast had oatmeal w no good toppings. The store bought pastries hard and stale. It was okay but no good fresh fruit. The hot tub broke. Walkways and hallways smelled like the good smoke even though our room was non smoking. Ledge all broken facing highway. The AC Unit had dust and trash in it so that was circulating our room...

"Needs updated and room is rundown"

"Clean and would definitely recommend."

"Great room, staff and service."

"Welcoming staff was friendly, quality of room was very poor. The room had a terrible odor, the ac unit had a bunch of black debris in the vents and you could feel the springs through the mattress. I will not be booking here again."