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Staybridge Suites West Des Moines by IHG

3.0 star property
Travelers unwind in this business district hotel's indoor pool, enjoy outdoor barbecue grills, and retreat to comfortable rooms with laptop-friendly workspaces

Choose dates to view prices

Staybridge Suites West Des Moines, in the business district, offers a practical home base with amenities like a breakfast buffet, library, spa tub, WiFi, and a cozy lobby fireplace for relaxation.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is ฿2,837
฿3,177 total
includes taxes & fees
24 May - 25 May

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:30 AM

Early check-in subject to availability

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 21

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50, per accommodation, per stay, plus a deposit of USD 50 per stay

Service animals are welcome, and are exempt from fees

2 total (up to 50 kg per pet)

Children and extra beds

Children are welcome

Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Staybridge Suites West Des Moines by IHG have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Staybridge Suites West Des Moines by IHG?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Staybridge Suites West Des Moines by IHG on 24 May 2026 start from ฿2,837, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Staybridge Suites West Des Moines by IHG pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 50 kg per pet. There's a deposit of USD 50 per stay and a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Staybridge Suites West Des Moines by IHG?

Self-parking is free at this property.

What time is check-in at Staybridge Suites West Des Moines by IHG?

Check-in start time: 3:00 PM; check-in end time: 1:30 AM. Late check-in is available during limited hours.

What time is check-out at Staybridge Suites West Des Moines by IHG?

Checkout is at noon.

Where is Staybridge Suites West Des Moines by IHG located?

Situated in the business district, this hotel is within 1 mile (2 km) of UnityPoint Health - Methodist West Hospital, Mercy Medical Center West Lakes and Des Moines Golf & Country Club. Jordan Creek Town Center and Bridgewood Plaza are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very good

8.6

Cleanliness

9.0

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 261 out of 482 reviews
Rating 8 - Good. 127 out of 482 reviews
Rating 6 - Okay. 40 out of 482 reviews
Rating 4 - Poor. 35 out of 482 reviews
Rating 2 - Terrible. 19 out of 482 reviews

Reviews

Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with my son. Lots of fun activities close by and we loved the breakfast and pool.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Pankaj

Liked: Cleanliness, property conditions & facilities
Staff was very friendly. Makes the stay very pleasant.
Stayed 13 nights in Dec 2025
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities
Clean and great breakfast.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and a great size. Staff and others staying in the hotel were very friendly. I would recommend & stay here again!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Brett

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and seemed new.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Lynn

Liked: Cleanliness, amenities, property conditions & facilities
Staff is really helpful, would definitely stay again
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly helpful staff. Great breakfast. Safe local and nice outside area.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Ginger

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access from the highway…rooms slept 6 people…plenty of room to sit and visit…staff was very accommodating! Will definitely be returning in the near future
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Tricia

Liked: Cleanliness, amenities, property conditions & facilities
Great people, clean, awesome amenities
Stayed 1 night in May 2025
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location and was easy to get in and out of.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean & comfortable rooms. Great breakfast
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, amenities
Nice location. Everything clean and housekeeping was great and fast. Will stay here again when in Des Moines.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Verla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I used the hot tub and liked the option that it was open longer than most facilities in other hotels.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, good location , great pool and hot tub. Had gratis happy hour including Taco bar.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Stay

Good hotel. Pet friendly. Quiet.
Stayed 1 night in May 2024
Verified

8/10 Good

Erinn

Liked: Staff & service, property conditions & facilities
Everything was great, except we did find a few ants in the kitchen area of our room.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Erin

Liked: Staff & service, amenities, property conditions & facilities
Large, comfortable suite. Great wifi. Ample free parking. Close to lots of amenities. Really friendly front desk staff
Stayed 3 nights in Nov 2023
Verified

4/10 Poor

Melody

Liked: Cleanliness, staff & service
Disliked: Amenities
Positives - staff was nice and room was actually clean Negatives that outweigh significantly - I needed a room with a 24 hour pool and even called should of time to make sure pool room was open but pool was freezing and hottub was just warm none of the kids that stayed from other rooms swam either we were very disappointed, i also chose a room with a fireplace and couldn’t use it at all the knob was broken and i guess maintenance doesn’t operate on the weekends, our showers were also lukewarm which was frustrating as the pool was already freezing maybe the water heater went out? unsure but the only reason this got any stars at all was because the staff that was there were at least nice and tried to be helpful as this stuff isn’t able to be fixed by regular staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Picture of room I reserved and paid for was not room they had for me. Was told “booked with third party so technically third party was supposed to change the room”. Manager did change the room. Lengthy check in. Room was great! Beds and pillows great! Clean! We enjoyed our stay and will stay here again.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family/Dog Friendly

Very friendly staff and nice big clean rooms. We are traveling with two young kids and a large dog. We were all very comfortable and happy as this hotel. We already booked our stay there on our trip home. It is an older hotel but again clean rooms. Also, since older I believe it helped with noise. Never heard anyone else the whole time.
Stayed 1 night in Dec 2023
Verified

4/10 Poor

Christina

Liked: Amenities
Disliked: Cleanliness
I want to start by saying the staff were absolutely wonderful. Every employee I interacted with was friendly, helpful, and professional, which made this experience especially disappointing because the issues with the room were impossible to overlook. Unfortunately, the cleanliness and maintenance of the room were extremely poor. The bathroom door would not close at all because the tile was broken and uneven, causing the door to lean. Around the outside of the shower and on the ceiling there was significant black discoloration, which appeared to be mold (though I can’t say for certain). Regardless of what it was, it was alarming and made the bathroom feel unsanitary and uncomfortable to use. These are not minor cosmetic issues—they are basic cleanliness and safety concerns that should never be present in a hotel room. Given the condition of the bathroom, it was difficult to feel relaxed or confident about the overall cleanliness of the room. On a positive note, the breakfast was good and well-prepared, which I appreciated
Stayed 1 night in Jan 2026
Verified

4/10 Poor

Christina

Liked: Cleanliness
Disliked: Room comfort

Front desk not willing to address disturbances

The hotel in general was very nice with large sized room and good breakfast. Unfortunately there were a couple families there with out of control little kids under 5, unsupervised, screaming and running up and down the hallways throwing things at our doors- this went on for a couple hours and after 10pm. I reported it to the front desk thinking they would address it, but it contined on. This situation was one of the worst experiences in a hotel, where it was uncomfotable in our room and down in the breakfast area with kids running wild. I would not stay in a hotel like this again if front desk are not willing to address disturbances that impact over half of your hotel guests.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the nicest places my wife and i have ever stayed so far as hotels go! Very spacious suite with full sized refrigerator, microvave, toaster, coffee maker, stove top, pots and pans, silverware, cups and plates, and even a disher and a fireplace in the room. The pool, hottub, weight room, and laundry room are open 24/7. (Laundry is not even coin operated.) The breakfast was very good and the staff was friendly and helpful. The parking lot is s bit congested is the only reason for 4 instead of 5 stars for it. Over all I would highly recommend this hotel. Well worthe the money!! And over all 5 *****!!
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with our stay!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay
Stayed 1 night in Apr 2025