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"Very clean rooms."

"The hotel was great! Very comfortable and thoughtful with a lot of details. The breakfast was good, and they provided afternoon cookies. They had a cool little library room you could relax in. It was walking distance to the cute Main Street in East Aurora. We would stay again."

"A clean, quiet, and cozy hotel. The rooms are spacious and comfortable. The breakfasts are delicious and hearty. The staff is friendly. Tea, coffee, and juices are available at any time of day or night. I gave it a rating of 4 out of 5 because the swimming pool was out of order, and the laundry service was also unavailable."

"Excellent stay. Room 117. Shower control access was somewhat awkward due to proximity of commode and shower door handles were reversed from "normal." Doors also tended not to remain fully closed."

"I liked clean room & daily fresh towels. Parking is good although sometimes guests park in front of my room & i have to then haul my suitcases to only spot I could get against the fence. Not usual occurance but frequent enough to be annoying. Refrigerator is good but it nearly freezes everything on the lowest setting. I would definitely recommend this hotel to others."

"The staff was very nice and the property was a far more interesting stay than a typical hotel which was a benefit. The shower could have been a little cleaner but, the stay was good!"

"Nice clean room, friendly staff and free parking. Bed and room were comfortable and nice. I would definitely stay again"

"Good place to stay for the price."

"Staff was great. It is nice to be greated with pleasant people after a long road trip."

"The hotel lobby, rooms, stairways and everything else were very clean. The breakfast bar is okay- there was bagels, bread and pastries. 2 kinds of cereal. Packaged oatmeal, yogurt, apples and a waffle machine. There were eggs and sausage each morning we were there and those were not that great but overall it was okay. Good coffee! The pool room was clean and warm but the actual pool is COLD. The room did have AC that worked well! The bathroom fan was squeaking which was more of an annoyance than...

"everything was beautiful!!"

"My experience at this place was terrible. I booked the hotel that very day—just before 6:00 PM—and arrived at 11:00 PM to check in, only to find that they couldn't locate my reservation. I had to call Expedia support to help me resolve the issue; I spent two hours on the phone—until 1:00 AM—before I was finally able to check in. They gave me a key card that didn't work for the room, so they gave me another one that *did* work—but for a different room. However, that room had only one bed, whereas...

"Hideaway Bay is truly amazing! So peaceful and relaxing. A perfect weekend getaway! We stayed durning Mother’s Day weekend so it was much slower then I assume it would be in the summer. The staff was incredibly attentive- always make sure we had what we needed. If you pass them outside, they are always checking in with you, which i really appreciated it. The grounds were beautifully maintained. The homes were clean and stocked with what you need. Beds were relaxing. Sleeping upstairs is...

"Private, cozy place that’s comfortable, clean, and has everything you need. Nice small town area but easy access to Hamburg, Orchard Park, and Buffalo. "

"Cleanliness"

"This place is better than a back alley, but not by much. Weekend before Memorial day boiler still on and the room was 85 degrees had to open the door windows turn on the air it did not cool down until the next night. Cockroaches, they do not change the sheets inbetween guest, only thing the guy cleaning the room came out with are the towels, but i guess pretending to wash them works. Do not even ask about the bathroom, you are banging your knees to sit down and i think the shower was last used...

"Excellent room service and good customer service and breakfast "

"The furniture in the room was worn out. The door to the bathroom was broken. The threshold into the bathroom had bare metal rails that could cut bare feet, the toilet was wobbly, the floors were dirty and the shower controls were hanging off the wall…I did not use the shower because of the poor shape the bathroom was in. All of the items were communicated to the front desk staff. The only redeeming aspect to the room was clean linens. I will never stay there again."

"Good location "

"Worked for what we needed, but just pay $50 more to stay somewhere nicer"