Lobby

Reviews of Catbird Hotel

4 out of 5
Catbird Hotel
3770 Walnut St, Denver, CO

Reviews

9.2

Wonderful

Rating 10 - Excellent. 329 out of 463 reviews" "
Rating 8 - Good. 76 out of 463 reviews" "
Rating 6 - Okay. 35 out of 463 reviews" "
Rating 4 - Poor. 14 out of 463 reviews" "
Rating 2 - Terrible. 9 out of 463 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Katherine

Travelled with group
Liked: Cleanliness, property conditions & facilities
Groovy vibe with comfortable rooms. Not a lot of humans available for service, but a good hotel for the money. Beds are nice and the movie projector in the rooms is a nice touch.
Stayed 1 night in Apr 2024
Response from Hotel Management on 2 May 2024
Dear Katherine,Thank you for taking the time to review Catbird. We are pleased that you enjoyed the comfort of our guest rooms and the amenities available. We have also taken note regarding the presence of service. We will continue working behind the scenes to improve this element for future stays. Warm Regards,Courtney GriffithGeneral Manager

10/10 Excellent

Trever

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Apr 2024

8/10 Good

Benjamin Boyd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice
Stayed 3 nights in Apr 2024
Response from Kourtney Hunsader, Rooms Manager on 28 Apr 2024
Thank you kindly, Benjamin! We appreciate your feedback, and are glad you felt welcomed here at Catbird. We hope to see you again soon!

10/10 Excellent

Eric

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Catbird is highly recommended. The fung shui in the room was awesome. The bed is elevated and the storage space was huge. There was a kitchen, microwave, stove, and fridge. Breakfast in the morning with coffee. The staff was friendly and helpful with any need I had. Check in was on a kiosk which was convenient. It’s also in the Arts district so it was close to a lot of food and nightlife!
Stayed 5 nights in Apr 2024
Response from Kourtney Hunsader, Rooms Manager on 24 Apr 2024
Thank you kindly, Eric! We're glad you loved our awesomely cozy and functional rooms, and your experience overall! We hope to welcome you back to Catbird soon!

6/10 Okay

Lindsay

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 5 nights in Apr 2024
Response from Kourtney Hunsader, Rooms Operations Manager on 25 Apr 2024
Thank you for leaving us a review, Lindsay. We are sorry to hear your stay was anything less than perfect, and hope you will consider staying with us again next time and letting us know how we can improve. Thank you so much for staying with us!

10/10 Excellent

London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Self check in was convenient and there was a grocery store down the street that was easy to walk to
Stayed 2 nights in Apr 2024
Response from Kourtney Hunsader, Rooms Manager on 24 Apr 2024
Thank you, London! We are happy to hear you had an easygoing and enjoyable stay with us. We hope to see you again soon!

10/10 Excellent

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very trendy
Stayed 1 night in Apr 2024
Response from Kourtney Hunsader, Rooms Manager on 21 Apr 2024
Thank you for your review, Adrian! Glad you had a great stay!

10/10 Excellent

Cathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Kourtney Hunsader, Rooms Operations Manager on 21 Apr 2024
Thank you kindly for your review, Cathleen! We appreciate you!

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Kourtney Hunsader, Rooms Operations Manager on 14 Apr 2024
Thanks so much for your review, Craig! We are glad you had an awesome stay!

10/10 Excellent

Susannah

Liked: Cleanliness, staff & service, property conditions & facilities
Great vibe and fun property. Terrific value and rooms while a creative compacted design, still felt large and comfortable.
Stayed 1 night in Apr 2024
Response from Kourtney Hunsader, Rooms Operations Manager on 7 Apr 2024
Thank you so much, Susannah! We are so glad you enjoyed your stay, and appreciate your awesome review! We hope to welcome you back again soon!

10/10 Excellent

Jillian

Stayed 1 night in Apr 2024
Response from Kourtney Hunsader, Rooms Operations Manager on 28 Apr 2024
Thank you so much, Jillian! We appreciate your great review!

10/10 Excellent

Steven, Cumming

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the perfect place right next to the venue for a show we flew in to see. The facility was great and the staff were all outstanding
Stayed 2 nights in Mar 2024
Response from Courtney on 6 Apr 2024
Thank you for the wonderful feedback Steven, we hope to welcome you back soon!

10/10 Excellent

Michael, Pittsburgh

Stayed 3 nights in Mar 2024
Response from Kourtney Hunsader, Rooms Manager on 24 Apr 2024
Thank you for your review, Michael! So glad you had a great stay!

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great hotel! The use of the space was so efficient and clever. You could tell that someone put forth a lot of effort to appoint the rooms. The staff were friendly and helpful! We liked that this hotel was a little further from downtown, but still 5 minutes away. The valets were both very nice and fast. We enjoyed our stay and would definitely stay here again.
Stayed 1 night in Mar 2024
Response from Kourtney Hunsader, Rooms Operations Manager on 20 Mar 2024
Thank you so much for your thoughtful review, Christopher! We are glad you enjoyed your stay with us and that our awesome staff made you feel at home. We hope to get the pleasure of welcoming you back again next time you are in the area! Thanks again!

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expensive valet and hit with $30 fees on check in that weren’t mentioned prior to booking, makes sense why the nightly cost is so cheap. But it was clean, cute, comfortable beds. Would go back. Excellent proximity to mission ballroom, would consider staying post concert
Stayed 1 night in Mar 2024
Response from Kourtney Hunsader, Rooms Operations Manager on 13 Mar 2024
Thank you for your review, Julie! We are glad you had a great stay with us! Our third party sites indicate at time of booking that there is an additional Destination Amenity Fee due at the hotel, but I truly do apologize if this was not made clear when making your reservation. I understand unexpected fees are not a great way to start off your stay! Our nightly Destination Amenity Fee does include daily breakfast, and other fun amenities that we encourage our guests to take full advantage of. I do hope that you were able to enjoy all our offerings while you were here, and that we get to welcome you back for more fun next time you are at Mission ballroom! Another note, we do have cheaper parking options (garage self-parking or street parking) for guests who do not wish to valet, so just letting you know in case that works better for your needs next time! Thank you again for your review, and we hope to get the pleasure of welcoming you back again soon!

8/10 Good

Mackenzie Brooke, West Des Moines

Liked: Staff & service
It was unique! But we had some problems with booking correctly for us. Staff was excellent in responding to requests. The microwave in our room beeped all night long, could not figure out how to stop it.
Stayed 1 night in Feb 2024
Response from Kourtney Hunsader, Rooms Operations Manager on 2 Mar 2024
Thank you for your feedback Mackenzie! So sorry to hear about the mixup with your booking, but glad that our team was able to get it resolved quickly for you. Also sorry to hear about the beeping! That actually would have come from your dishwasher, to resolve that you just need to press the power button and then make sure it's pushed in all the way closed. :) Just in case you stay again and on the off chance it happens again! Thank you again for your feedback and we hope to welcome you back again next time you are in town!

10/10 Excellent

Keili

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Decor and style was fun and eclectic. Enjoyed the shared common areas downstairs. Layout of the studio was innovative and comfortable.
Stayed 1 night in Feb 2024
Response from Kourtney Hunsader, Rooms Operations Manager on 26 Feb 2024
Thank you kindly for your review, Keili! We appreciate your feedback and are so glad you had an awesome stay! We hope to welcome you back again soon! :)

10/10 Excellent

Madyson

Stayed 1 night in Feb 2024
Response from Courtney on 20 Mar 2024
Thank you for the 5-star review Madyson! Hope to welcome you back soon!

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very chic; love the inviting lounge spaces and the rooftop hot tubs!
Stayed 1 night in Dec 2023
Response from Kourtney Hunsader, Rooms Operations Manager on 18 Feb 2024
Thank you for your review, Kevin! We are so happy to hear you had a great stay and that you were able to enjoy our wonderful hot tubs. We hope to welcome you back again soon!

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Cool
Stayed 2 nights in Dec 2023
Response from Kourtney Hunsader, Rooms Operations Manager on 18 Feb 2024
So glad you had a cool stay with us, Angel! We hope to see you again at Catbird soon! :)

10/10 Excellent

Sydnei

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The vibe was amazing however the extra fees were not expected. Overall though the customer service and attentiveness of staff was great. We would have loved to see closer parking access especially in the winter with luggage
Stayed 3 nights in Dec 2023
Response from Kourtney Hunsader, Rooms Operations Manager on 1 Feb 2024
Thanks so much for your feedback, Sydnei! We are glad to hear our staff took great care of you and made you feel at home. I thought I would let you know that we do offer parking packages that include valet parking, making parking a breeze! Thank you again for your awesome review, and we hope to welcome you back for another awesome stay at the Catbird again soon! :)

10/10 Excellent

Mindy

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful place to stay. Hoping to go back this summer and stay even longer
Stayed 2 nights in Jan 2024
Response from Kourtney Hunsader, Rooms Operations Manager on 6 Feb 2024
Thank you so much for your review, Mindy! We are so glad you had an awesome time with us at the Catbird and we can't wait to welcome you back for a longer summer getaway! Looking forward to your next visit! :)

10/10 Excellent

Damon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Kourtney Hunsader, Rooms Operations Manager on 29 Jan 2024
Thank you for your review, Damon! So glad you had an awesome stay!

10/10 Excellent

Jed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great artsy RiNo Denver option
Really fun, artsy decor. Rooftop is great (although rooftop bar was closed for remodel). Really great value for the price. Location is on the North end of RiNo, so a bit of a walk to most restaurants, bars, etc. Staff were super nice.
Stayed 1 night in Jan 2024
Response from Kourtney Hunsader, Rooms Operations Manager on 29 Jan 2024
Thanks so much for your feedback, Jed! We are so happy to hear you enjoyed our hotel and the nearby area, and that our staff made you feel at home. :) We hope to welcome you back again soon!

8/10 Good

Ted

Stayed 1 night in Jan 2024
Response from Kourtney Hunsader, Rooms Operations Manager on 20 Mar 2024
Thank you for your review, Ted! We hope to welcome you back again soon!

10/10 Excellent

Kathryn, Rifle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The design, the art, the unique use of space. Staff really friendly.
Stayed 1 night in Jan 2024
Response from Kourtney Hunsader, Rooms Operations Manager on 27 Jan 2024
Thank you for your feedback, Kathryn! We are so glad you had an awesome stay and enjoyed our fun and unique property. We hope to see you again soon!

8/10 Good

Bria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfully decorated hotel with fantastic amenities and a gorgeous, expansive rooftop. Will definitely be back!
Stayed 1 night in Jan 2024
Response from Kourtney Hunsader, Rooms Operations Manager on 27 Jan 2024
Thank you for sharing your experience, Bria! We are so glad you enjoyed our rooftop and your overall experience here at the Catbird! We can't wait to welcome you back again soon!

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique & Cozy
Hotel is so unique and comfortable. The bed was dreamy and loved the lofted style. Amazing feature having a water station close to our room. Great service.
Stayed 1 night in Jan 2024
Response from Kourtney Hunsader, Rooms Operations Manager on 26 Jan 2024
Thank you kindly for your great review, Victoria! We are so glad you enjoyed our cozy beds and unique property, and appreciate you sharing your experience! We hope to see you again soon!

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay! Easy walk to The Mission Ballroom. Will stay again when attending concerts.
Stayed 1 night in Jan 2024
Response from Kourtney Hunsader, Rooms Operations Manager on 20 Jan 2024
Thanks so much for your review, Jessica! We are glad you enjoyed our convenient location to Mission Ballroom, it really can't be beat! We can't wait to welcome you back for another show soon!

10/10 Excellent

Lisandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Kourtney Hunsader, Rooms Operations Manager on 20 Jan 2024
Thank you kindly for your review, Lisandra! We hope to see you again soon!

8/10 Good

william

Stayed 1 night in Jan 2024
Response from Kourtney Hunsader, Rooms Operations Manager on 6 Feb 2024
Thank you kindly for your review, William! We hope to see you again soon!

10/10 Excellent

Charlene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Kourtney Hunsader, Rooms Operations Manager on 20 Jan 2024
Thanks so much for your feedback, Charlene! We are so glad you had a great stay!

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place to stay
Had another great stay at the CatBird hotel.
Stayed 2 nights in Jan 2024
Response from Kourtney Hunsader, Rooms Operations Manager on 19 Jan 2024
Thanks so much for your review, Brent! So glad you had a great stay, and we hope to see you again soon! :)

10/10 Excellent

Lindsay

Stayed 2 nights in Jan 2024
Response from Kourtney Hunsader, Rooms Operations Manager on 20 Jan 2024
Thank you for your great review, Lindsay! We appreciate you!

8/10 Good

Patty

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
I love your hotel!! We always make top ramen for dinner! It's so fun to have the kitchen in the room and we enjoyed the projector too this time and would like to have that room again!! The only thing: floor was dirty, walking barefoot was kind of gross and there was a swatch of long red hair on the shower wall ~ ick! Patty
Stayed 1 night in Dec 2023
Response from Kourtney Hunsader, Rooms Operations Manager on 19 Jan 2024
Thank you so much for your review, Patty! We are so glad you love to stay with us, and hope to welcome you back to another fun projector room next time you're in the area! We are sorry about the cleanliness issue and will be sure to address that with our housekeeping team, as what you described is certainly not up to our standards here at Catbird.. we can do better!! Thank you again for your feedback, and we hope to see you again soon!

4/10 Poor

Errol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Kourtney Hunsader, Rooms Operations Manager on 19 Jan 2024
We are truly sorry to hear your stay was anything less than exceptional, Errol. Thank you for sharing your feedback, and we hope you will give us another chance in the future.

10/10 Excellent

Jeny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Courtney on 10 Jan 2024
Thank you for the 5-star review Jeny! Hope you'll visit soon!

10/10 Excellent

April Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great place to stay
Stayed 2 nights in Dec 2023
Response from Courtney on 10 Jan 2024
Thank you for the 5-star review April! We hope you'll come back soon!

2/10 Terrible

Brian

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Overrated
I was offered “made to order” breakfast at the time of my booking. When I went to get my breakfast I was about to order when a lady came up interrupting, turned her back to me then quietly told the nice lady helping me that we don’t get a made to order breakfast anymore, we were only offered a precooked burrito that she states had bacon. The burrito had no bacon, getting a lot of empty promises here! Oh, did I mention the concert in the roof! Wonderful!
Stayed 1 night in Dec 2023
Response from Hotel Management on 3 Jan 2024
Dear Brian,Thank you for sharing your kind feedback regarding your experience with our Catbird Kitchen and the impact of our New Year's Eve celebrations. Rest assured, we have taken on your feedback and will use it to further improve our guest service going forward.

8/10 Good

Felicia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with very modern room layout. We were greeted with a chilled bottle of wine and enjoyed ending the night with a soak on the rooftop hot tub and movies on the projector screen in our room. Made-to-order breakfast was elegant and filling. The hotel was clean and peaceful. My only wish was better hotel parking, outside of paying $50 for valet or having to park 3-4 blocks away.
Stayed 1 night in Dec 2023
Response from Hotel Management on 4 Jan 2024
Hi Felicia,Thank you so much for taking the time to share the kind words regarding your stay and overall experience. Rest assured that regarding parking we have sought to maintain a competitive price within the Denver market. During the winter, we are offering a 10 Winter Park & Play offer if you return in the near future. We wish you all our best.

10/10 Excellent

Vivian

Stayed 3 nights in Dec 2023
Response from Kourtney Hunsader, Rooms Operations Manager on 3 Jan 2024
Thanks so much for your great review, Vivian! We appreciate your feedback!

10/10 Excellent

Erick Joel Velez

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, breakfast and bar
Response from Kourtney Hunsader, Rooms Operations Manager on 8 Feb 2024
Thanks so much for your review, Erick! We hope to welcome you back to the Catbird again soon!

10/10 Excellent

Shawna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend Catbird- the staff is so friendly and helpful! Someone is working in the lobby 24/7. Great gym & amenities! Clean & comfortable rooms with all that you need!👍👍
Stayed 3 nights in Dec 2023
Response from Kourtney Hunsader, Rooms Operations Manager on 25 Dec 2023
Thank you so much for your awesome review, Shawna! We are so glad you had a wonderful stay and that our staff made you feel at home. We hope to see you again soon! Happy Holidays!

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay!
Really nice modern Boutique hotel! Nice staff, comfortable beds!
Stayed 2 nights in Dec 2023
Response from Courtney on 21 Dec 2023
Thank you for the great feedback David! Hope to host you again in the New Year!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Kourtney Hunsader, Rooms Operations Manager on 6 Feb 2024
Thanks so much for your review, Michael! We hope to host you again soon!

6/10 Okay

Christina

Liked: Cleanliness, staff & service
Great look and vibe. Major downer was the lukewarm shower. Very limited food options in the restaurant but made to order breakfast was top notch.
Stayed 1 night in Dec 2023
Response from Kourtney Hunsader, Rooms Operations Manager on 25 Dec 2023
We appreciate you sharing your experience, Christina. We are sorry to hear about your shower issue, and understand how big of a disappointment that is. Your comments have been shared with our engineering team to troubleshoot why this happened and to be sure to resolve the issue. Glad to hear you loved our breakfast experience, and we hope the promise of a fully functional shower and another delicious hot breakfast will bring you back to the Catbird next time you are in town! Thanks again for your feedback. Happy Holidays!

4/10 Poor

Jeffrey

Travelled with partner
Liked: Staff & service, amenities
We were assigned a room by the self-check in (330) and when we opened the door… someone’s stuff was in the room and it smelled like a locker room. The staff got us another room, but that situation could have been a major issue if the person was in there or walked up as we entered.
Stayed 1 night in Dec 2023
Response from Kourtney Hunsader, Rooms Operations Manager on 16 Dec 2023
effrey, we are truly sorry for the issue and inconvenience you experienced with our self check-in. We thoroughly investigated the situation on our end and have taken immediate action to ensure this not to happen again. Your feedback helps us improve our experience, and again I would like to emphasize that we understand the severity of the situation and sincerely apologize that this happened to you. I have sent you an email as well in case there are any other additional details you would like to share regarding your experience and to see what we can do for you to make things right. We hope to welcome you back for a seamless and flawless stay next time you are in the area. Thank you for your time and feedback, and we'll be in touch!

10/10 Excellent

Aurora

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Kourtney Hunsader, Rooms Operations Manager on 16 Dec 2023
Thank you kindly for your review, Aurora! We appreciate it! We hope to see you again soon!

10/10 Excellent

Randy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Kourtney Hunsader, Rooms Operations Manager on 16 Dec 2023
Thanks so much for your review, Randy! We're so glad you had a great stay!

10/10 Excellent

Rafe

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I
Stayed 4 nights in Dec 2023
Response from Kourtney Hunsader, Rooms Operations Manager on 16 Dec 2023
Thanks so much for your great review, Rafe! We are glad you had a great time!