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"Great location clean friendly helpful staff my only critique would be to have a sign post up for the car park as took me ages to find it!! Other than that everything was great!"

"Staff were amazing on reception and a shout out to the male manager(?) next door at Beefeater! Excellent service! Room was sufficient for our needs the only thing that would be great would be a smart tv in the room!"

"Great room. Plenty of space. All necessary items in room. Staff downstairs were very helpful whenever asked. Breakfast was a massive choice of items and staff couldn't do enough. The coffee was great! Perfect for our stay. Have stayed there before and will stay again."

"Staff were great, the hotel looked stunning and the grounds were amazing. The breakfast was delicious too. The room we had was in the attic so I kept hitting my head, the main light in the room was above the doorway which was around a corner so didn’t really help at all. There was water and hair in the bottom of the shower when we arrived as if someone had only just had a shower. There were patches of damp in the room around the window and on the ceiling."

"Good value stay. Room was clean, tidy and had everything needed. Parking was also very easy on the street outside."

"We stayed one night. The hotel was very clean. The staff were very helpful. Only a short ride by taxi or bus into the town centre. Would stay here again. "

"Good place, happy with the room and facilities. Loved the location which was not complicated from the motorway. Staffs were friendly, polite and always helpful. Breakfast was great."

"Room was cold so we put on the a/c. It blew cold air continually. We thought it would eventually blow warm air. At 3am my husband was so cold we decided to leave for home. The checkout lady told us we should have gone to her as it’s controlled at reception. Would have been good to know this."

"Convenient, clean room, and nice people."

"Good room for the price"

"We had a good stay at Premier Inn Durham North overall. When we arrived, there was an issue with our booking payment. We had already paid through Expedia, but at reception we were initially told that the payment had not gone through and that we would need to pay the full amount again. The receptionist was not very friendly at first and said that this was not their problem, which felt quite stressful after a long journey. In the end, he made a phone call and we were given our room, so the issue...

"We stay here regularly whilst visiting family. I love it because everyone is very friendly, the beds are super comfy and there is a bath in the bathroom. It's walking distance into town even after a few drinks in the very reasonably priced bar! It's dog friendly too. Big carpark and surprisingly quiet after the bar closes. Usually football on the TV in the bar which keeps my husband happy (depending on play...) 😅 The Highfield is always our first choice when planning to come to Boro."

"I didn’t actually stay here I checked in and was shown to the room I went in the smell was over whelming the sheets on the bed look dirty the flooring was worn with gaps and had not been hoovered. I left as I would not stay in such a dump and booked in another hotel "

"We booked the cottage and were so glad we did. The photos although good, don’t really do it justice. The bedroom opens out onto a spacious balcony with good quality wooden table and chairs. The view is very serene, as you can see the river. The hot tub is really amazing. It was very clean and we were shown how to use it properly. If anything it was a little hot at 40c. It kept this heat for several hours. Bathroom was beautiful. Living room immaculate. And a 2nd bathroom with toilet and shower....

"Great overnight , staff extremely helpful , John was very attentive."

"The staff were great however the hotel is looking very dated. The door frame looked like it had been kicked in more than once. The carpets, curtains and overall decor were really old. That said, the room was clean yet basic."

"Beautiful room in a beautiful location with fantastic food. Staff were all smiling all the time. A lovely stay. I will definitely return."