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PAMUKKALE KAYA THERMAL SPA HOTEL

4.5 star property
Pamukkale's thermal spa hotel offers a rejuvenating escape with soothing massages, tranquil garden spaces, and delicious dining options

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Travelers find the perfect backdrop for relaxation at Pamukkale Kaya Thermal Spa Hotel. The property invites guests to experience deep-tissue massages, relax in the peaceful garden, cool off in either of two pools, and savor meals at two distinct restaurants.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Hypo-allergenic bedding, minibar, in-room safe, laptop workspace

Superior Double or Twin Room

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Private bathroom
  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room, 1 Bedroom, Terrace

Deluxe Double or Twin Room, 1 Bedroom, Terrace | Hypo-allergenic bedding, minibar, in-room safe, laptop workspace

Deluxe Double or Twin Room, 1 Bedroom, Terrace

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Private bathroom
  • Sleeps 3
  • 1 King Bed OR 1 Large Single Bed

View all photos for Superior Double Or Twin Room

Hypo-allergenic bedding, minibar, in-room safe, laptop workspace

Superior Double Or Twin Room

  • Sleeps 3

View all photos for Deluxe Double Or Twin Room, 1 Bedroom, Terrace

Hypo-allergenic bedding, minibar, in-room safe, laptop workspace

Deluxe Double Or Twin Room, 1 Bedroom, Terrace

  • Sleeps 3

Superior Double Or Twin Room, Accessible

  • Sleeps 3

Deluxe Thermal Room With Balcony - Accessible Room

  • Sleeps 3
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About the area

Map
Karahayit Mah., Ataturk Caddesi 20, Denizli, Denizli, 20190

What's nearby

  • Red Travertine of Karahayit - 5 min walk - 0.5 km
  • Pamukkale-Hierapolis - 12 min walk - 1.0 km
  • Antique Pool - 6 min drive - 4.5 km
  • Cleopatra Pools - 6 min drive - 4.5 km
  • Pamukkale Thermal Pools - 11 min drive - 4.9 km

Getting around

  • Goncali Station - 27 min drive

Restaurants

  • ‪Vural Steakhouse - ‬9 min walk
  • ‪Karahayıt Meydan Dönercisi - ‬6 min walk
  • ‪Yörük Evi - ‬1 min walk
  • ‪Metro Pomegranate Juice - ‬7 min walk
  • ‪Ece Yengari Restorant - ‬5 min walk

About this property

PAMUKKALE KAYA THERMAL SPA HOTEL

Hotel near Pamukkale Thermal Pools
You can look forward to a free breakfast buffet, a corner/local shop and a shopping centre on-site at PAMUKKALE KAYA THERMAL SPA HOTEL. Indulge in a massage, aromatherapy and a body treatment at Pamaukkale Kaya Thermal, the on-site spa. Enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities, such as a coffee shop/cafe and a garden.
You'll also enjoy the following perks during your stay:
  • An indoor pool and an outdoor pool
  • Free self-parking
  • A water dispenser, a reception hall and ATM/banking services
  • Outdoor furniture, tour/ticket information and meeting rooms
Room features
All 100 rooms offer comforts, such as heated floors and pillow menus, as well as perks, such as laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • A personal chef and irons/ironing boards
  • 43-inch Smart TVs with premium channels
  • Wardrobes/cupboards, heated floors and heating

Similar properties

Deluxe Room, Balcony | View from room
Pamukkale Termal Ece Otel
  • Pool
  • Hot tub
  • Spa
  • Kids’ pool
8.6 out of 10, Excellent, 249 reviews
The price is ฿3,432
฿3,844 total
includes taxes & fees
14 Jan - 15 Jan
Pamukkale Termal Ece Otel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Full-service spa
  • Indoor pool
  • Library
  • Outdoor pool
  • Shopping centre

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Coworking space
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • No lift
  • Tile flooring in room

More

  • Communal living room
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Private bathroom
  • Slippers

Entertainment

  • 43-inch smart TV with premium satellite channels

Food and drink

  • Champagne service
  • Chef service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Electrical adapters
  • Heated floor
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 100.0 per day.

Payment types at the property

Important information

Optional extras

  • Rollaway bed fee: EUR 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 25423

We should mention

This property does not have any lifts
Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 12 years old are not allowed in the spa without adult supervision

Property is also known as

Pamukkale Kaya Thermal Spa
PAMUKKALE KAYA THERMAL SPA HOTEL Hotel
PAMUKKALE KAYA THERMAL SPA HOTEL Denizli
PAMUKKALE KAYA THERMAL SPA HOTEL Hotel Denizli

Frequently asked questions

Does PAMUKKALE KAYA THERMAL SPA HOTEL have a pool?

Yes, this property has an indoor pool and an outdoor pool. Pool access is from 7:00 AM to 10:00 PM.

Is PAMUKKALE KAYA THERMAL SPA HOTEL pet-friendly?

No, pets are not allowed at this property.

How much is parking at PAMUKKALE KAYA THERMAL SPA HOTEL?

Self-parking is free at this property.

What time is check-in at PAMUKKALE KAYA THERMAL SPA HOTEL?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at PAMUKKALE KAYA THERMAL SPA HOTEL?

Checkout is at noon.

Where is PAMUKKALE KAYA THERMAL SPA HOTEL located?

Located in Pamukkale, this spa hotel is within a 10-minute walk of Red Travertine of Karahayit and Pamukkale-Hierapolis. Hierapolis and Hierapolis Necropolis are also within 2 miles (3 km).

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Reviews

PAMUKKALE KAYA THERMAL SPA HOTEL Reviews

8.4

Very good

9.2

Cleanliness

7.8

Amenities

8.6

Staff & service

9.0

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 23 out of 44 reviews
Rating 8 - Good. 12 out of 44 reviews
Rating 6 - Okay. 5 out of 44 reviews
Rating 4 - Poor. 2 out of 44 reviews
Rating 2 - Terrible. 2 out of 44 reviews

Reviews

10/10 Excellent

Gokhan

Liked: Cleanliness, amenities, property conditions & facilities
Great, new facility, clean rooms and hotel, friendly personnel. Thanks.
Stayed 2 nights in Dec 2025

8/10 Good

Jan

Liked: Cleanliness, property conditions & facilities
This property is focussed on bus tour groups who come in in the afternoon and leave the next morning. We booked the room outside of the bus tour to visit the.
Stayed 2 nights in May 2025

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a brand new hotel where you will have top rooms, fantastic pools and excellent options for massages and other treatments.
Stayed 1 night in Aug 2024

8/10 Good

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first day there were no visible staff despite a cafe door being open, we brought our own coffee etc down to the pool and when we went inside the hotel to adk for ice we were told we couldn't bring our own drinks poolside. We pointed out that no one had even come outside. After that the attention was good. The deluxe rooms were fabulous although all the glass had fingerprints on. The breakfast was amazing, truly sensational. I did comment on the lack of shady parking and no electric car charging points, we had to go to another hotel to charge our car.
Stayed 2 nights in Sep 2025

4/10 Poor

Nabil

Disliked: Staff & service, amenities
Thermal and spa facilities not to our expectstion
Stayed 2 nights in Dec 2024

6/10 Okay

Victoria

Liked: Cleanliness, property conditions & facilities, room comfort

Nouveau Carcellaire 😅

We were expecting to be closer to the center, but the hotel is right on the highway and is mostly for tour groups that drop in for the night. The staff is not informed at all… we saw the last day that there was a way to town around the back that wasn’t explained to us. They’re also not generous: I asked for a cup of tea and the guy scoffed and said it was €5, despite having seen it offered to other guests when booking a massage, which I did have the next day. It feels a bit prison-like with all the rooms facing a center indoor pool. We did LOVE the cat and the dog on the first night. The breakfast buffet is also VERY good, and beds are extremely comfortable. Dinner was a 6/10, kind of average buffet.
Stayed 2 nights in Apr 2025

4/10 Poor

Naresh

Liked: Cleanliness
Disliked: Amenities
I had booked 3 rooms. All 3 rooms spent an uncomfortable night because the power in our wing went off around 1:30 am and did not come back till 5:15 am. It got very dark and hot in the room. We had a hard time sleeping. A couple of people ran into objects while fumbling for their phones to turn on the phone light. My wife stubbed her toe on the bathroom threshold. We requested some adjustment on our daily rate but were turnded down. I would like Expedia to issue us some rate adjutment. I booked 12 nights at different locations in Turkey during this trip. Would appreciate a response.
Stayed 1 night in Oct 2024

6/10 Okay

Eren

Liked: Cleanliness, room comfort
Disliked: Staff & service
Dört yıldızlı bir otelsin. Kahvaltıda süt içinde yüzen yumurta ile tavuk sosis ve salamına müşteriyi mecbur edecek kadar az mı kazanıyorsunuz? Güler yüzlü personelin hatrına verdik puanı.
Stayed 1 night in Sep 2025

10/10 Excellent

Ömer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hafta sonu tatili

Ailece gecirdigimiz guzel bir tatildi
Stayed 2 nights in Aug 2025

6/10 Okay

fulvio

Liked: Cleanliness, property conditions & facilities, room comfort

viaggio turistico

Molto gradevole la piscina a 42 gradi, ho anche utilizzato la piscina interna, che ho trovato fantastica. Molto deludente la cena e lo spazio da condividere con gli altri clienti sia per la prima colazione e che per la cena.
Stayed 1 night in Apr 2025

2/10 Terrible

Gamze

Disliked: Property conditions & facilities, room comfort
Paranızla tatil yapamıyorsunuz termalleri soğuk elektrik yok sular kesik….
Stayed 1 night in Mar 2025

10/10 Excellent

Yunus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Herşey mükemmel .

Temizlik personelinden restaurant çalışanlarına resepsiyon personelinden sorumlu müdüre kadar harika bir kadroya sahip otel. Mükemmel vakit geçirdik . Kahvaltısı akşam yemeği öğle sonrası atıştırmalıklar harikaydı. Olması gerektiği kadar yemek çeşidi lezzetliydi. En ufak pürüz yoktu. İlla ki sorun bulmaya çalışırsanız sorun sizde demektir :))Temizlik hijyen konfor ferahlık hepsi biraradaydı. Hiç bişey karmaşık değildi .havuz temizliği çok iyiydi. lokasyonu da çok iyi yerde. Pamukkale Kaya thermal oteli tercih edin .Sanırım bundan sonra Pamukkale bölgesinde hep tercih edeceğimiz otel burası olacak 🙏.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otel temiz ve yeni biz 1 gece beklediğimizden daha iyi bir odada konakladık ve gerçekten memnun kaldık. Özellikle spa bölümündeki görevli personeller çok ilgililer ve masaj gerçekten çok iyiydi bir daha gelsem tekrar tercih ederim.
Stayed 1 night in Jan 2025

10/10 Excellent

nur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otel çok temiz, odalar konforlu, yemek çeşidi bir çok açık büfeye göre az fakat lezzetli ve bence yeterli. Havuzlar yeterli ve temiz. Pamukkale travertenlere çok yakın 5 dk araçla.
Stayed 1 night in Jan 2025

10/10 Excellent

Nuri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tek eksiği kahvaltı ürünlerinde eksiklikler ve bayat simit vardı.Geriye kalan herşey güzeldi
Stayed 1 night in Jan 2025

6/10 Okay

Mediha

Liked: Cleanliness
Disliked: Room comfort

Kötü yerden oda verildi

Otel güzel , deluxe oda tutmuştuk en kötü bloktan odayı vermişler. Odanın balkonu mutfak kısmının duvarına bakıyor, duvardan başka hiç bir şey görünmüyordu oysa havuzu gören odalar da boştu. Ayrıca mutfağın havalandırma sistemi yüzünden odaya çok gürültü geliyordu. Kötü yerden oda verilmesi nedeniyle memnun kalamadık
Stayed 1 night in Nov 2024

8/10 Good

Dorgival

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Não é meu estilo

È um bom hotel, muito novo, mas è um hotel para excursões, turismo em massa, então meio incomodo para quem vai sozinho. O atendimento do restaurante muito ruim.. ou vc come o que está no buffet, ou não consegue pedir um ovo, nem pagando por fora.
Stayed 1 night in Oct 2024

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In armonia con la natura

Siamo stati molto bene. Struttura nuova, con 4 piscine ben tenute di cui una esterna da 25 metri pulitissima. Sauna e bagno turco perfetti. Tutto disponibile fino a tardi di notte. La colazione ben organizzata. Bravissima la giovane chef. Una gran scelta di pietanze tipiche dallo yogurt alla marmellata di rose. La posizione della struttura un po’ fuori è comunque ottima per fare il volo in mongolfiera. Personale delle pulizie di grande educazione e civiltà. Amano gli animali e li rispettano in modo esemplare. Quando siamo stati noi c’era un giovane gattino del posto che era il beniamino di tutti gli ospiti. Questo fa della struttura un luogo in perfetta armonia con la natura. Bravi.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sezer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otel gerçekten temiz ve rahattı. Kahvaltısı gayet yeterli ve lezzetliydi. Kahvaltı kısmında mutfak çalışan ve omletimizi hazırlayan hanımefendi çok ilgiliydi. Aynı zamanda içecek servisi yapan beyefendi gerçekten ne istesek çok nazik bir şekilde bize sundu. Sadece spa masaj kısmından memnun kalmadık. Sebebi ise fiyatların euro olarak turist fiyatından bize sunulmuş olmasıydı. Bu yüzden masaj yaptırmadık. Bunun dışında tekrar pamukkaleye gittiğimizde tercih edeceğimiz bir otel.
Stayed 1 night in Jul 2024

8/10 Good

MELTEM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Mustafa

Stayed 1 night in Aug 2025

10/10 Excellent

Hilmi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Mehmet Hakan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Cemal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Mustafa Fatih

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025