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"Thumbs up!"

"Our room was 59• degrees. Contacted front office was told I should have let them know during the day. We weren’t in our room under late after a tournament. It was the coldest two nights of the winter. They also charged my card for two different deposits when I had already paid for it in advance through Expedia. Room also smelled like pee. "

"All was great! "

"Good place to stay"

"The in room whirl pool was dirty. We did not use it. The pool down stairs had A LOT of hair and scum floating in the water. The pool was cold and the hot tub was not hot. The fridge in the room froze all of our stuff. Including our fresh veggies and fruit. The WiFi was spotty. I don’t think we will choose this property again. "

"great easy"

"The Brae Loch Inn is a charming, rather eccentric, Inn with a great restaurant and a bar with a terrific selection of single malt whiskeys. The Inn was built in 1910 and is rather labyrinthine. There is no elevator, so people with mobility problems should be aware of that. The staff was friendly and helpful, the continental breakfast very good and the restaurant excellent. We were there on the weekend and the live music was excellent as well. Highly recommend the Brae Loch!"

"Clean and very nice"

"the bathroom wasnt great but the room was beautiful and loved the stove. unfortunately theres people who like live in other"

"Room was very clean and neat. Hotel was very unique and luxurious inside the lobby area. Would definitely recommend."

"Room was freezing with heat all way up. Tub had paint chips in tub"

"The bathtub didn't have and slip resistant mat and I slipped while getting in and out of the tub. I let the front desk know. Also, the toilet didn't work on our last day so we had to use the restrooms in the lobby. I was told there was no one available on Sunday to fix it. "

"Front desk clerk!! I did not catch her name BUT wow her CUSTOMER service was BY FAR EXCELLENT!!! She was very welcoming super friendly and went over all the information that i needed."

"The room was very disgusting. The sheets were not clean."

"The room was good. The staff are all good. The parking was good. Overall a good experience. One thing missing is a breakfast buffet. We stay over night once a month and changed recently from the Cresthill Suites because they seem to be letting their care of the place falter. I miss their breakfast service."

"hallways littered, carry over noise from adjoining room...NG."

"I personally enjoyed my stay."