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"Couldn't find my reservation, gave me a unclean room it was a horrible check in experience. It's sad this place had great service in the past"

"Was very happy with the room"

"Very close to Bethel Woods! Room was clean and cool! Breakfast was good!"

"We are not casino people at all, but we needed a last minute place to stay in the area. We were impressed with the size, quality, and cleanliness of the room. The pool was nice as well with an adults only pool and a family pool. Room check in was smooth. We will come back for sure."

"Great, clean and convenient stay, huge king size bed was a plus."

"The room was clean and it had been recently renovated. The amenities were lacking - air conditioning didn’t work well, no hair dryer, no coffee/tea, no cups. The staff person on duty was learning a new computer system and check in took 25 minutes. We ended up getting charged twice for the room and the incidental charge was on our card 4 times. I had to call the number left on the door as the office was not open at 8:15. The person I spoke with said she left my paperwork out for the manager. She...

"Our room was a nice size, had everything we needed and was very close to our destination. Staff was helpful and friendly and breakfast was fresh and tasty."

"Very clean but a strong perfume smell. Recommend getting rid of it! I ended up with a migraine from how strong it was."

"Very friendly staff. Good breakfast bar. Thank you for a good night’s rest."

"It was obvious that they were trying to revive the timeshare business against the hotel. Food was great. They need to get a system to control air conditioning. You should not be cold all the time. Definitely need hire front desk staff at hotel frontdedk"

"Not a lot of dining options. Some in resorts also closed. Ac in first room was leaking with awful smell but staff was great in getting another room"

"Looking for a quiet relaxing place to enjoy a beautiful small mountain town? Quaint mountain resort, clean bedrooms with private bath. Complimentary breakfast. Several fire pits and outdoor gathering areas. Close to a park, restaurants, and the lake. Family owned and operated. Would stay again."

"Great staff, and nature friendly"

"It's a such a beautiful place Mainly for golf seekers. Yet u could enjoy the area around... Foot trail , lake, peace and quiet. Loved it, my friend nurse and I nurse such an escape from reality. 1000 thanks/ God bless you. There is also a great dinner/ roscoe for a breakfast/ so delicious and Italian restaurant/ dont remember the name of it. Richmond's? Beautiful stuff and very good food even though they would say we are not that fancy... lol they were fancy good. I believe resort...

"Tanya was very helpful and breakfast was excellent! "

"We had a wonderful stay at Phoenicia Lodge. We stayed for two nights and went hiking in the surrounding area. The lodge is in a great location—ideal if you have a car (we didn’t, but we managed just fine). Sandra was a huge help, and the welcome was fantastic. She always gave great advice and really takes good care of her guests. I highly recommend Phoenicia Lodge."

"The property was clean and well-maintained. There were many things to do, including a swimming pool, a hike, and a close by watering hole near a river. The rooms were very nice and the restaurant served excellent food."

"It is a lovely property, but it requires good management. Broken window shields, rotten leftovers from the previous guests in the refrigerator, and a lot of ants on the kitchen's counter"

"The ground of the property looks well kept however, the inside looks dark with unpleasant odor. When I rang the door bell the hosts opened the door and I didn't feel welcome. She didn't introduce herself, after a while having conversation with her I had to asked for her name. She didn't tell me where to park but she told me not to park in her parking. I left the property and didn't stay there. I went and find another bed and breakfast that I felt welcome and safe."

"Such amazing hosts! Would highly recommend. Thank you so much for a wonderful stay 😊"