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"checked In at 730 pm tv wasn't working guy couldn't fix it said manager would be up to take care of it he never came called front desk after waiting 1 hr said he was on way up never showed up so now it's 10 pm and still no TV so just went to bed"

"It was nice and clean, staff was friendly"

"Nice clean place with free breakfast and 24 hour front desk staff. However, for some reason my room would not get cleaned. Most places will clean during the afternoon while everyone is out, but this place just did it in the morning during breakfast. Had to request clean towels from front office, which they did of course, and let them know my room needed to be cleaned but it was still not taken care of. Decent hotel but just disappointed with the lack of housecleaning."

"Highly recommend Craftsman Inn when staying in the Syracuse area. Rooms were clean and comfy and felt recently renovated. Breakfast had a nice variety of hot and cold food. The restaurant/bar on site was a great place to watch a game. Fayetteville is a really nice town which if close to Green Lakes state park and numerous golf courses."

"We enjoyed our stay here. The hotel was clean and very reasonable. The only odd thing was there was no soap. I guess you just use body wash from the shower as hand soap?"

"Have stayed here multiple times. This property never disappoints."

"Before I made the reservation it clearly say has breakfast included. When we checked in the lady at front say clearly breakfast it’s included from 6:30am-10:30am. Next day when we went downstairs they told us we have to pay an extra fee for breakfast that in our reservation was not included it. MAYBE BREAKFAST WAS NOT INCLUDED JUST BECAUSE TO BE LATINO"

"We did not stay due to the condition of the rooms. Upon arrival the entry way and lobby was unswept with what looked like construction dust, in addition to some older dog poop outside. Then after we entered one of the rooms, one was dirty. Blood stains, large yellow pee stain and hair on the duvet. The A/C cover was accidentally knocked off (not broken) and it was obvious it had not been cleaned in a long while and has animal feces in it. In the second room had a light in the bathroom chirped...

"From the outside, this property looked very lovely and modern. When you walk into the hotel, the view is open and looks clean and modern. That’s where it ends. The room was held together with faith and a prayer. Ever heard of the saying, lipstick on a pig? That was this hotel. There are holes in the wall, paint all over the rugs, the outlets and USB charging ports would push into the wall if you tried to plug something into it. If you were able to plug anything into it after just a short few...

"Very comfortable and clean"

"Pool and hot tub out of service. Hotel lost liquor license so zero night life."

"All the staff were kind, knowledgeable and very helpful. The drivers of the shuttle bus to and from airport were excellent."

"When we were checking out, the elevators didn’t work. This was not the fault of the staff but it made checking out harder."

"It was a good value for the money. We were expecting the breakfast to have few more items."