Room was dirty with a horrible smell, bugs flying, carpet was wet and smelled, shower not cleaned, exterior of hotel was dirty, I won't ever come back.
Nececita personal de limpieza en los cuartos y pasillos ya q tienen estuve 5 dias y nunca fueron a limpiar el cuarto ademas falta de mantenimiento en los pasillos y areas comunes. Por lo menos el cuarto es comodo y buen aire acondicionado.
Ice maker not working on 1st floor, needed to go to 2nd floor. Breakfast was included but due to renovations, it was not available diring the stay. In the bathing area, there was sand on the floor; they didn't clean it up properly.
Disgusting, left mid trip and won’t be back again. Stains all on bedding and towels. Bugs in bathroom and one crawled on the bed. Shower water did not get hot, tv didn’t work. Bad smells in the hallways.
The room had roaches, slept very uncomfortably with my 4 children and husband in a 2 bed room, we found a hole above the shower, to the right and plugged it up as we realized that is where the were coming from. By then it was 5am, newborn baby woke now everyone is up, no sleep , thanks to the uncleanliness, we landed at 11pm so it was 1am when we arrived, that’s the only reason we didn’t leave, we saw the first roach after everyone was snug and tucked in. So while the kids slept, we had to play exterminators, not happy at all, thank you so much for asking me.
staff is always so nice they are always smiling and so pleasant to speak to the rooms are always clean, it is always quiet so u can rest and enjoy your stay. The rooms are renovated and look really pretty
Dirty rooms cockroaches everywhere house keeping left my door open after they left. And left all my belongings at risk of being stolen. I spent all my money to fly us there to say goodbye to my grandfather who passed away while we were there. I didn’t have money to switch hotels when I brought up the issues management didn’t even step in and call me or anything. So upset about it. They made a terrible visit even worse wish I could give 0 stars!! Oh and I reached out to corporate and management and haven’t heard back from anyone yet
เข้าพัก 5 คืน, ตุลาคม 2026
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
JeanLuc
10 ส.ค. 2026
ไม่ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก
The only positive I have about this place was the peacefulness. I guess it’s because they had most of the rooms empty.