Dear Guest, Warm Greetings from Ramada Darjeeling! Thank you for the enthusiastic review on this forum. We are happy to know that our rooms and associates were able to add such value to your stay. We've noted your remarks on Food and we'll definitely work on it. We hope to welcome you back soon with more elevated experiences. Best regards, Pawan Lamba Room Division Manager
The location is amazing. You can actually see Kanchenjunga right from the balcony if you opt for those special rooms. This is rare in Darjeeling proper - so this hotel is pretty unique from that perspective. However - the hotel is poorly maintained and room cleanliness (especially bed sheets, pillow covers, etc.) is not as per expectation.
Its Located right in the heart of Darjeeling. And the view from the rooms facing the mountains is awesome. You get to see 'Kanchanjunga' range very clearly. waking up to the post card perfect scenery is surreal !
It is name once Ramadan. Really disappointment. Small bed for superior room fighting for to get heater in cold climate at superior room Really only Ramada name but as three star hotel
suddhasatwa.
เข้าพัก 4 คืน, ตุลาคม 2021
การตอบกลับจาก Management Team Ramada by Wyndham Darjeeling. วันที่ 21 ต.ค. 2021
Dear Valued Guest,
My team and I are deeply concerned that your overall experience at the hotel did not meet with your expectation. Please accept my sincere apology for this. Your feedback is very useful to us as it allows us to assess the performance of each department and initiate immediate corrective measures to improve our standards and enable us to meet your expectations. Our endeavor has always been to offer excellent accommodation, food and service to all our guests. I have personally addressed each one of the issues you have shared with the team and would request you to treat this as an isolated incident and not let it mar your overall impression of the hotel. We look forward to the pleasure of your continued patronage and assure you of the best in service and hospitality.
Warm Regards
Management Team Ramada by Wyndham Darjeeling.
Dear Valued Guest! Greetings! Thank you for writing this review over this platform, we are glad that you had a wonderful stay with us. Thank you for your words of encouragement. My sincere efforts will go with my team to provide a high level of comfort to our guests. We look forward to seeing you in the near future. Warm Regards Management Team Ramada by Wyndham Darjeeling.
Best place to stay in derjeeling for sure and u get everything close by
ผู้เข้าพักจริง
เข้าพัก 2 คืน, เมษายน 2021
การตอบกลับจาก FOM วันที่ 19 เม.ย. 2021
Dear Valued Guest! Greetings! Thank you for writing this review over this platform, we are glad that you had a wonderful stay with us. Thank you for your words of encouragement. My sincere efforts will go with my team to provide a high level of comfort to our guests. We look forward to seeing you in the near future. Warm Regards Management Team Ramada by Wyndham Darjeeling.
6/10 พอใช้
ผู้เข้าพักจริง
17 มี.ค. 2021
ผู้เข้าพักจริง
เข้าพัก 5 คืน, มีนาคม 2021
การตอบกลับจาก FOM วันที่ 28 มี.ค. 2021
Dear Valued Guest! Greetings! Thank you for writing this review over this platform, we are glad that you had a wonderful stay with us. Thank you for your words of encouragement. My sincere efforts will go with my team to provide a high level of comfort to our guests. We look forward to seeing you in the near future. Warm Regards Management Team Ramada by Wyndham Darjeeling.
Dear Valued Guest! Greetings! Thank you for writing this review over this platform, we are glad that you had a wonderful stay with us. Thank you for your words of encouragement. My sincere efforts will go with my team to provide a high level of comfort to our guests. We look forward to seeing you in the near future. Warm Regards Management Team Ramada by Wyndham Darjeeling.
6/10 พอใช้
James
เดินทางกับครอบครัว
1 ธ.ค. 2020
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: ความสะอาด
cleanliness and Noise
Overall good stay. Hotel location is very good. Cleanliness of towels and sheets poor. The rooms and corridors are very noisy and full of disturbance. No sound proofing and it is not a quiet environment inside the hotel/rooms.
Perfect location for exploring Darjeeling. Breakfast caters for the different cultures.
Pool ,Spa and Bar were closed due to end of season maintenance but wasnt an issue as other options available
View from hotel was spectular
Douglas
เข้าพัก 5 คืน, มีนาคม 2020
การตอบกลับจาก Pawan Lamba วันที่ 14 มี.ค. 2020
Thanks for your precious feedback. We are committed to continue it.
8/10 ดี
Anshul
11 มี.ค. 2020
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Centrally located with hot room temperature
Hotel is at prime location next to Mall Road. It also has mountain view rooms, only uncomfortable thing was the room temperature set by centralised air heating. It was made very hot and despite letting the reception know about the issue solution was not done.
Anshul
เข้าพัก 1 คืน, มีนาคม 2020
การตอบกลับจาก Pawan Lamba วันที่ 14 มี.ค. 2020
Thanks for your precious feedback. Inconvenience caused by us is regretful and we will try to fix the issue so that any other guest will not get suffer.
Excellent lent check in with lovely welcome ! Breakfast and dinner was great ! Rooms were comfortable and the staff were lovely. Great location everything close by ! I would stay here again without hesitation.
Koyel
เข้าพัก 3 คืน, มกราคม 2020
การตอบกลับจาก Pawan Lamba วันที่ 1 มี.ค. 2020
Dear Guest,
Thank you for sparing time and rating for Ramada Darjeeling, Gandhi Road. It was a pleasure to have you stay with us and we hope to welcome you back in the not too distant future.
Regards,
Pawan Lamba
Room Division Manager
Ramada Darjeeling
big windows
great, easily controlled A/C and heater
big bathroom with window
big, quality king sized bed
outstanding buffet breakfast
DaveDeCook
เข้าพัก 4 คืน, มกราคม 2020
การตอบกลับจาก Pawan Lamba วันที่ 17 ก.พ. 2020
Thanks for your valuable feedback.
10/10 ดีเลิศ
ผู้เข้าพักจริง
เดินทางเป็นกลุ่ม
8 ม.ค. 2020
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Os funcionarios to d os excelentes. Desde porteiro a recepcao muito atenciosos e sorridentes. Todo staff do restaurante foi muito profissional. Todos sempre com sorriso.
ผู้เข้าพักจริง
เข้าพัก 2 คืน, มกราคม 2020
การตอบกลับจาก Pawan Lamba วันที่ 2 ก.พ. 2020
Dear Guest,
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Darjeeling Gandhi Road. It is always a pleasure to receive positive feedback. I am particularly pleased that you found your stay comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
Sincerely,
Pawan Lamba
Room Division Manager
Ramada Darjeeling Gandhi Road
Overall had a nice experience in Ramada hotel in Darjeeling
ผู้เข้าพักจริง
เข้าพัก 2 คืน, พฤศจิกายน 2019
การตอบกลับจาก Pawan Lamba วันที่ 8 พ.ย. 2019
Dear Guest, Thank you for sparing time and rating for Ramada Darjeeling, Gandhi Road. It was a pleasure to have you stay with us and we hope to welcome you back in the not too distant future. Regards, Pawan Lamba Room Division Manager
friendly staff, good service and a variety of items served at breakfast. I had problem with the bathroom, after shower, water would get clogged and the faucet wasn’t working. After we complained they fixed it immediately.
AjauHaralu
เข้าพัก 3 คืน, ตุลาคม 2019
การตอบกลับจาก Pawan Lamba วันที่ 30 ต.ค. 2019
Dear Guest,
Thank you for sparing time and rating for Ramada Darjeeling, Gandhi Road. It was a pleasure to have you stay with us and we hope to welcome you back in the not too distant future.
Regards,
Pawan Lamba Room
Division Manager
Front desk staffs were very welcoming.Hotel was very clean & had nice ambience.Food was delicious & restaurant staff were very nice.Being in the Centre of city,all attractions were near by.Really recommend it.
ผู้เข้าพักจริง
เข้าพัก 3 คืน, ตุลาคม 2019
การตอบกลับจาก RAMADA วันที่ 27 ต.ค. 2019
Dear Guest,
Thank you for sparing time and rating for Ramada Darjeeling, Gandhi Road. It was a pleasure to have you stay with us and we hope to welcome you back in the not too distant future.
Regards, .
Pawan Lamba
Room Division Manage
Staff was very friendly and accommodating. Location is perfect - center of town.
Anne
เข้าพัก 2 คืน, ตุลาคม 2019
การตอบกลับจาก Pawan Lamba วันที่ 13 ต.ค. 2019
Dear Guest,
Thank you for sparing time and rating for Ramada Darjeeling, Gandhi Road. It was a pleasure to have you stay with us and we hope to welcome you back in the not too distant future.
Regards,
Pawan Lamba
Room Division Manager
Dear Guest,
Greetings from Ramada Darjeeling!
Thank you for the enthusiastic review on this forum. We are happy to know that our rooms and associates were able to add such value to your stay. We hope to welcome you back soon with more elevated experiences.
Best regards,
Pawan Lamba
Room Division Manager
We had good time during our stay and hospitality. Loved your dining facilities and service, in particularly service staffs, they made our food necessities well taken. Overall my rating is 5 stars. Thanks.
Dear Guest,
Greetings from Ramada Darjeeling!
Thank you for the enthusiastic review on this forum. We are happy to know that our rooms and associates were able to add such value to your stay. We hope to welcome you back soon with more elevated experiences.
Best regards,
Pawan Lamba
Room Division Manager
Dear Guest,
It was such a pleasure to have you stay at Ramada Darjeeling. Thank you for your most valued feedback.
We surely hope you will return once more to experience our hotel.
Regards,
Pawan Lamba
Room Division Manager
Ramada Darjeeling
8/10 ดี
ผู้เข้าพักจริง
26 พ.ค. 2019
ผู้เข้าพักจริง
เข้าพัก 2 คืน, พฤษภาคม 2019
การตอบกลับจาก Pawan Lamba วันที่ 27 พ.ค. 2019
Dear Guest, Greetings from Ramada Darjeeling! Thank you for the enthusiastic review on this forum. We are happy to know that our rooms and associates were able to add such value to your stay. We hope to welcome you back soon with more elevated experiences. Best regards, Pawan Lamba Room Division Manager
Good property and location near to market area.very courteous staff
ผู้เข้าพักจริง
เข้าพัก 4 คืน, พฤษภาคม 2019
การตอบกลับจาก Pawan Lamba วันที่ 15 พ.ค. 2019
Dear Guest,
Greetings from Ramada Darjeeling!
Thank you for the enthusiastic review on this forum. We are happy to know that our rooms and associates were able to add such value to your stay. We hope to welcome you back soon with more elevated experiences.
Best regards,
Pawan Lamba
Room Division Manager
A great place to stay. The staff is wonderful. The facility is solid, and the breakfast buffet is outstanding.
ผู้เข้าพักจริง
เข้าพัก 2 คืน, เมษายน 2019
การตอบกลับจาก Pawan Lamba วันที่ 25 เม.ย. 2019
Dear Guest,
Thank you for your wonderfully review. It is a treat reading all about Ramada Darjeeling and the unmatched view from the rooms.
I am delighted to note that you have had an enjoyable stay with us and several aspects of the hotel services were to your expectations. We really appreciate that you took the time to send valuable comments about the room view and very central location of our hotel.
We truly look forward to welcome you again.
Kind regards,
Ramada Darjeeling
Excellent location and good caring hotel stuffs. Clean rooms.
ผู้เข้าพักจริง
เข้าพัก 3 คืน, มีนาคม 2019
การตอบกลับจาก Pawan Lamba วันที่ 26 มี.ค. 2019
Dear Guest, It was such a pleasure to have you stay at Ramada Darjeeling. Thank you for your most valued feedback. We surely hope you will return once more to experience our hotel. Regards, Pawan Lamba Room Division Manager Ramada Darjeeling
Dear Guest, It was such a pleasure to have you stay at Ramada Darjeeling. Thank you for your most valued feedback. We surely hope you will return once more to experience our hotel. Regards, Pawan Lamba Room Division Manager Ramada Darjeeling
6/10 พอใช้
ผู้เข้าพักจริง
17 มี.ค. 2019
ผู้เข้าพักจริง
เข้าพัก 4 คืน, มีนาคม 2019
การตอบกลับจาก Pawan Lamba วันที่ 26 มี.ค. 2019
Dear Guest, It was such a pleasure to have you stay at Ramada Darjeeling. Thank you for your most valued feedback. At the outset, please do accept my most sincere apologies on behalf of our Hotel. We surely hope you will return once more to experience our hotel. Regards, Pawan Lamba Room Division Manager Ramada Darjeeling
Very good place to stay for a very reasonable price considering the quality of stay. Newly built so everything was new and modern. The location is central. Staff are friendly and helpful. Supreme deluxe rooms had beautiful views and the windows were virtually soundproof. Had a very peaceful sleep. Would highly recommend.
ผู้เข้าพักจริง
เข้าพัก 2 คืน, มีนาคม 2019
การตอบกลับจาก Pawan Lamba วันที่ 14 มี.ค. 2019
Dear Guest,
It was such a pleasure to have you stay at Ramada Darjeeling. Thank you for your most valued feedback. We surely hope you will return once more to experience our hotel.
Regards,
Pawan Lamba
Room Division Manager
Ramada Darjeeling
Dear Guest,
Greetings from Ramada Darjeeling !
At the outset, I would like to thank you for choosing our hotel for your recent trip in Darjeeling.
On behalf of my team I am happy to know that our team lived up to your expectations.
We look forward to welcoming you back in the not too distant future.
Kind regards,
Pawan Lamba
Room Division Manager
Dear Guest,
Greetings from Ramada Darjeeling !
At the outset, I would like to thank you for choosing our hotel for your recent trip in Darjeeling.
On behalf of my team I am happy to know that our team lived up to your expectations.
We look forward to welcoming you back in the not too distant future.
Kind regards,
Pawan Lamba
Room Division Manager
This is clearly the newest and best hotel in Darjeeling. Helpful staff, great food and convenient location. Everything in town is within walking distance of the Ramada. We recommend to book the room with view of the mountains as it is incredible!
gene
เข้าพัก 5 คืน, กุมภาพันธ์ 2019
การตอบกลับจาก Pawan Lamba วันที่ 5 มี.ค. 2019
Dear Guest,
Greetings from Ramada Darjeeling !
At the outset, I would like to thank you for choosing our hotel for your recent trip in Darjeeling.
On behalf of my team I am happy to know that our team lived up to your expectations.
We look forward to welcoming you back in the not too distant future.
Kind regards,
Pawan Lamba
Room Division Manager
Good Stay.
Breakfast had good number of options. Close to Darjeeling Clock Tower.
ผู้เข้าพักจริง
เข้าพัก 1 คืน, กุมภาพันธ์ 2019
การตอบกลับจาก Pawan วันที่ 20 ก.พ. 2019
Dear Guest,
Thank you for the review.
We are very happy and delighted that we were able to create the pleasant experience and make a difference to you. Your appreciation has been shared with my team and we are motivated to strive for excellence.
We greatly value your review and look forward to welcoming you back to Ramada Darjeeling soon.
With best regards,
Pawan Lamba
Room Division Manager
Dear Guest,
It was such a pleasure to have you stay at Ramada Darjeeling. Thank you for your most valued feedback. We surely hope you will return once more to experience our hotel.
Regards,
Pawan Lamba
Room Division Manager
Ramada Darjeeling
Excellent staff and service! The piping hot breakfast was awesome!!!
ผู้เข้าพักจริง
เข้าพัก 1 คืน, ธันวาคม 2018
การตอบกลับจาก Pawan Lamba วันที่ 23 ม.ค. 2019
Dear Guest,
It was such a pleasure to have you stay at Ramada Darjeeling.
Thank you for your most valued feedback. We surely hope you will return once more to experience our hotel. Regards,
Pawan Lamba
Room Division Manager
Ramada Darjeeling
The Complimentary apples were frozen and of poor quality.
Better not to provide sub standard fruit.
Also when we were check in , staff were were keen about what time we would be checking out, that behavior was unwelcoming as a guest
ผู้เข้าพักจริง
เข้าพัก 2 คืน, ธันวาคม 2018
การตอบกลับจาก Pawan Lamba วันที่ 2 ม.ค. 2019
Dear Guest,
It was such a pleasure to have you stay at Ramada Darjeeling. Thank you for your most valued feedback. At the outset, please do accept my most sincere apologies for the service issues. We surely hope you will return once more to experience our hotel.
Regards,
Pawan Lamba
Room Division Manager
Ramada Darjeeling
Centrally located
Super clean
Friendliest staff
Food in restaurant and room service was delicious
Couldn’t ask for more
5 star experience
Rhonda
เข้าพัก 4 คืน, พฤศจิกายน 2018
การตอบกลับจาก Pawan Lamba วันที่ 7 ธ.ค. 2018
Dear Guest,
It was such a pleasure to have you stay at Ramada Darjeeling. Thank you for your valued feedback. Regards,
Pawan Lamba
Room Division Manager
Ramada Darjeeling
Dear Guest,
It was such a pleasure to have you stay at Ramada Darjeeling.
Thank you for your valued feedback.
Regards,
Pawan Lamba
Room Division Manager
Ramada Darjeeling