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"The room inwas in was clean shower was great once the hot water came through staff were helpful."

"Location and everything around is very beautiful"

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"Clean rooms. Great staff! Super friendly! 😊"

"The receptionist name "Aylin" very very kind and helpful. She is a first impression for the first day of my UK trips. The room is very clean , good bathtub , big ben view in my room so good (Room type : Suite with bigben view). If you need anyhelp or anything i phone called and all of the staff help a lot. I recommend you to stay here. Hope to meet them again!"

"Beautiful suite!!!"

"Great central location. It was noisy as it was located near train tracks. We smelled breakfast early morning everyday while we stayed. Our room was just above the breakfast area."

"This was a great location hotel however I had some road noise and the air con was very loud. Also no kettle in room. This was listed however I didn’t notice it at booking. "

"Excellent location with friendly and helpful staff. Minibar was complimentary which was a bonus. Only downside was the size of the room."

"Room was too small for 2 people. Floor area didn’t allow both to change/undress at once. Bathroom area was not at all private (partition is glass and opaque!) with big gaps. Air con but no ventilation. Expensive for what you get. Not recommended at all."

"Overall service was good but staff attitude was average and the aircon in the room did not work. It was a warm day and the aircon did not work at all and we had to change rooms."

"A very warm welcome and early check-in which was much appreciated. Check-in was highly efficient. Doormen were very friendly and eager to assist. If anything, front of house service was a little overbearing. I fully appreciate that staff are striving to deliver the most attentive service, but at times it felt more intrusive rather than helpful. The room was finished to a fair standard, but lacked the luxurious feel of 5*. The breakfast buffet is adequate, but not outstanding. There is a basic...

"Clean room, staff very helpful, and breakfast was wonderful!"

"Limited amenities"

"Good location and quiet room."