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"I especially liked how polite and professional the team was throughout my visit. Overall, a great dining experience that matches Mercure’s high standard of hospitality. Highly recommended for anyone staying at the hotel or visiting Garut!"

"Good location, clean room, excellent services and friendly staff. Value for money too, will definetely stay there again next time."

"The pool needs to be cleaned, lots of algae on the bottom of the pool. There was a dead squirrel on the sidewalk outside our door for several hours. The floor in the bathroom is very rough, it is a trip hazard when using the bathroom at night. Two of us got sick eating at the restaurant, probably undercooked sate. Very noisy as a major road runs just outside the entrance."

"The lobby was beautiful. The staff was wonderful. The rooms very outdated even the so-called updated rooms had furniture I would guess from the 80s and just an average to below average condition."

"Was stayed in good conditions and pocket price ,nicely staffs"

"It is a above average 3 star hotel. Staff are very polite, courteous & always serving with smiles. Special thanks to Femmy in reception & Aneu in the restaurant. The restaurant provided very authentic & tasty local cuisine. Initially I was allocated room in the front but It was change straight away to room in the due traffic noise."

"Everything is worth it. I will be glad to come again"

"Nice view "

"It was cold "

"Check in process are so fast, facility is good enough"